Modify a Service BOM

You can record the history of an element in a service BOM. Every time that you update a BOM line, a history line is created in the History pane. The history line shows the current state of the BOM line.

Update a service BOM element

  1. Click Service management > Service agreements > Service agreements.

  2. Click Edit to open the Service agreements details form.

  3. On the Action Pane, click Service objects to open the Service objects form.

  4. Select the object to update a BOM line for, and then click Designer.

  5. In the Designer form, select the BOM line to update, and then click Edit BOM line.

    Note

    On the Setup tab, select the Edit when adding check box if you want the Edit BOM line form to open when you drag a line into the service BOM.

  6. In the Quantity field, enter the quantity.

  7. If you want to create a service order line for the replacement item, which can then be invoiced, select the Create service order line check box.

  8. Click OK to close the form.

Delete a service BOM line

  1. Click Service management > Service agreements > Service agreements.

  2. Click Edit to open the Service agreements details form.

  3. On the Action Pane, click Service objects to open the Service objects form.

  4. Select the object to delete a service BOM line from, and then click Designer.

  5. In the Designer form, select the BOM line to delete, and then click Delete BOM line.

See also

Template BOMs