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Respond to requests for personal data in AX 2012

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The European Union (EU) General Data Protection Regulation (GDPR) gives significant rights to individuals regarding their data. Refer to the Microsoft Learn General Data Protection Regulation Summary for an overview of GDPR, including terminology, an action plan, and readiness checklists to help you meet your obligations under GDPR when using Microsoft products and services.

You can learn more about GDPR and how Microsoft helps support it and our customers who are affected by it.

  • The Microsoft Trust Center provides general information, compliance best practices, and documentation helpful to GDPR accountability, such as Data Protection Impact Assessments, Data Subject Requests, and data breach notification.
  • The Service Trust portal provides information about how Microsoft services help support compliance with GDPR.

This article can help businesses that use Microsoft Dynamics AX 2012, implementation partners, and independent software vendors (ISVs) comply with requests from a data subject concerning their personal data under various privacy laws and regulations.

Applicable product updates for Dynamics AX 2012

Information that's specific to AX 2012 is available from Microsoft Dynamics Lifecycle Services (LCS). Sign-in is required for access to LCS.

Here are some example inquiries and reports that are available in AX 2012 that might help you find and report personal data:

  • Home > Common > Global address book

    In the inquiry window, enter a person's name in the search box.

  • Accounts payable > Common > Vendor > All vendors

  • Accounts receivable > Common > Customer > All Customers

  • Human resources > Common > Workers

  • Sales and marketing > Common > Customers, Prospects, Leads, or Contacts

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