Respond to GDPR data requests resources

This topic provides links to information that can help you respond to a request for information under the General Data Protection Regulation (GDPR) as a customer using Microsoft Dynamics 365 for Finance and Operation (including Dynamics 365 for Retail), Dynamics 365 for Talent, and Microsoft Dynamics AX 2012.

Your first step in responding to a request for data will usually be to use the Person search report to locate the data that's requested. In some cases, you might need to use other reports, access specific pages in the product that you're using, or extend the Person search report. (The report is currently not available for Microsoft Dynamics AX 2012.) This topic points to content that will help you complete those tasks.


Product-specific considerations

Compliance Manager

Compliance Manager is a cross–Microsoft Cloud services solution designed to help organizations meet complex compliance obligations like the GDPR. It performs a real-time risk assessment that reflects your compliance posture against data protection regulations when using Microsoft Cloud services, along with recommended actions and step-by-step guidance.

Compliance Manager

You can try Compliance Manager yourself by visiting


There are a number of resources to help you learn more about Compliance Manager and what it can do you help you meet complex compliance obligations.

Microsoft 365 - Compliance Manager preview (Office, November 2017)

Compliance Manager preview is now available (Tech Community, November 2017)

Get to know the new Service Trust Portal (TechNet, November 2017)

Announcing Compliance Manager (Tech Community, September 2017)

Advancing intelligence, management, and security to empower the modern workplace (Office, September 2017)

New Microsoft 365 features to accelerate GDPR compliance (Microsft Secure, September 2017)

Additional resources

For more information about the GDPR and the actions that your organization might need to take in response to a request for data, visit the Microsoft Service Trust Portal.