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Post arrival journal for returned products

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To process a return, first validate the return quantity, update the quantity field in the item arrival journal. Then select a disposition code or indicate that the returned items have to be inspected. After completing these steps, you can post the item arrival journal for the return order.

  1. Go to Inventory management > Periodic > Arrival overview.

  2. In the Setup name filter, select Return order.

  3. If the list of receipts is long, use the fields in the Range area to narrow the list.

  4. Locate the line of the return order that you want to post, select its Select for arrival box, and then select Start arrival.

  5. Go to Journals > Show arrivals from receipts to open the Location journal page.

    Tip

    To view detailed information, select a journal, and then select Lines.

  6. Make any necessary updates, and then select Post.

After the journal is posted, the returned items are registered in inventory, and the Return orders form indicates that the items have arrived at the warehouse.

See also