Receiving returned items
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
When a return shipment arrives, you match it to a return order that has already been created.
Depending on company policies, the items in the return shipment can be sent to quarantine for additional inspection or they can be returned to inventory.
See also
Register the receipt of returned items