(RUS) Post a statement for return transactions that are processed during a different shift

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Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2

Use this procedure to post a statement for return transactions that are processed during a different shift. You can then verify the details of the return transactions in the posted statement.

  1. Click Retail > Journals > Open statements.

  2. Double-click a statement or click New statement to create a statement. For more information, see “Create and calculate the statement” in Create and post a statement.

  3. In the Statements form, on the Line details FastTab, on the Amounts tab, in the Returned amount field, verify the amount of the cash return in a different shift.

  4. Post the statement. For more information, see “Post a statement” in Create and post a statement. When you post the statement, Microsoft Dynamics AX verifies the information, such as the number, amount, currency, and cash office for the disbursement slip for the return transaction against the information that is available in the Cash transaction form.

    Note

    You cannot post a statement that contains a return transaction for which:

    • the cash transaction that is associated with the disbursement slip is not posted.

    • the payment transaction that is associated with the disbursement slip is settled.

  5. Close the forms.

  6. Click Retail > Inquiries > Posted statements.

  7. In the upper pane, select a posted statement.

  8. In the lower pane, select a line, and then on the Amounts tab, in the Returned amount field, verify the returned amount.

  9. In the lower pane, click Transactions > Payment transactions to open the Payment transactions form.

  10. On the General FastTab, in the Order number field, verify the cash disbursement slip number. If the transaction was not included in the posted statement or if the disbursement slip number for the cash return is not correct, click Transactions > Select another disbursement slip to modify the disbursement slip number. Close the Payment transactions form.

  11. In the Statement journal form, click Inquiries > Transactions to open the Transactions form, where you can verify the details about the posted transaction. The fields on the Fiscal memory data FastTab do not contain a value, and are not available for a return transaction that is processed during a different shift.

See also

(RUS) Set up Microsoft Dynamics AX to process returns during a different shift

View posted statements