Setting up and maintaining Call center

Applies To: Microsoft Dynamics AX 2012 R3

The topics in this section provide information about how to set up and maintain call centers.

Configuring parameters and initial settings (Call center)

Set up a call center

Setting up call center catalogs

Setting up order entry options

Setting up payment options (Call center)

Setting up order processing options

Set up RFM analysis

Set up continuity programs

See also

Call center

Working with Call center