Working with Call center

Applies To: Microsoft Dynamics AX 2012 R3

The topics in this section provide information about how to work with call centers.

Working with customer service options

Working with call center catalogs

Creating sales orders for a call center

Working with payments (Call center)

Work with sales order holds

Delete outdated sales orders for a call center

Work with continuity programs

See also

Call center

Setting up and maintaining Call center