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Supported features in workforce and external tenants

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There are two ways to configure a Microsoft Entra tenant, depending on how the organization intends to use the tenant and the resources they want to manage:

  • A workforce tenant configuration is for your employees, internal business apps, and other organizational resources. B2B collaboration is used in a workforce tenant to collaborate with external business partners and guests.
  • An external tenant configuration is used exclusively for External ID scenarios where you want to publish apps to consumers or business customers.

This article gives a detailed comparison of the features and capabilities available in workforce and external tenants.

Important

Microsoft Entra External ID in external tenants is currently in preview. See the Universal License Terms for Online Services for legal terms that apply to Azure features and services that are in beta, preview, or otherwise not generally available.

Note

During preview, features or capabilities that require a premium license are unavailable in external tenants.

General feature comparison

The following table compares the general features and capabilities available in workforce and external tenants.

Feature Workforce tenant External tenant
External identities scenario Allow business partners and other external users to collaborate with your workforce. Guests can securely access your business applications through invitations or self-service sign-up. Use External ID to secure your applications. Consumers and business customers can securely access your consumer apps through self-service sign-up. Invitations are also supported (preview).
Local accounts Local accounts are supported for internal members of your organization only. Local accounts are supported for:
- External users (consumers, business customers) who use self-service sign-up.
- Accounts created by admins.
Identity providers for external users Self-service sign-up guests:
- Microsoft Entra accounts
- Microsoft accounts
- Email one-time passcode
- Google federation
- Facebook federation

Invited guests:
- Microsoft Entra accounts
- Microsoft accounts
- Email one-time passcode
- Google federation
- SAML/WS-Fed federation		 Self-service sign-up users (consumers, business customers):
- Email with password
- Email one-time passcode
- Google federation
- Facebook federation
Authentication methods - Internal users (employees and admins): How each authentication method works
- Guests (invited or self-service sign-up): Authentication methods for external users		 Self-service sign-up users (consumers, business customers):
- Email one-time passcode
Groups Groups can be used to manage administrative and user accounts. Groups can be used to manage administrative accounts. Support for Microsoft Entra groups and application roles is being phased into customer tenants. For the latest updates, see Groups and application roles support.
Roles and administrators Roles and administrators are fully supported for administrative and user accounts. Roles aren't supported with customer accounts. Customer accounts don't have access to tenant resources.
Custom domain names You can use custom domains for administrative accounts only. Not currently supported. However, the URLs visible to customers in sign-up and sign-in pages are neutral, unbranded URLs. Learn more
Identity protection Provides ongoing risk detection for your Microsoft Entra tenant. It allows organizations to discover, investigate, and remediate identity-based risks. A subset of the Microsoft Entra ID Protection risk detections is available. Learn more.
Custom authentication extension Add claims from external systems. Add claims from external systems.
Token customization Add user attributes, custom authentication extension (preview), claims transformation and security groups membership to token claims. Add user attributes, custom authentication extension and security groups membership to token claims.Learn more.
Self-service password reset Allow users to reset their password using up to two authentication methods (see the next row for available methods). Allow users to reset their password using email with one time passcode. Learn more.
Language customization Customize the sign-in experience based on browser language when users authenticate into your corporate intranet or web-based applications. Use languages to modify the strings displayed to your customers as part of the sign-in and sign-up process. Learn more.
Custom attributes Use directory extension attributes to store more data in the Microsoft Entra directory for user objects, groups, tenant details, and service principals. Use directory extension attributes to store more data in the customer directory for user objects. Create custom user attributes and add them to your sign-up user flow. Learn more.

Identity providers

The following table compares the available identity providers in each type of tenant.

Feature Workforce tenant External tenant
Identity providers for external users For self-service sign-up guests:
- Microsoft Entra accounts
- Microsoft accounts
- Email one-time passcode
- Google federation
- Facebook federation

For invited guests:
- Microsoft Entra accounts
- Microsoft accounts
- Email one-time passcode
- Google federation
- SAML/WS-Fed federation		 For self-service sign-up users (consumers, business customers):
- Email with password
- Email one-time passcode
- Google federation
- Facebook federation
Authentication methods For internal users (employees and admins):
- How each authentication method works
For guests (invited or self-service sign-up):
- Authentication methods for external users		 For self-service sign-up users (consumers, business customers):
- Email one-time passcode

Application registration

The following table compares the features available for Application registration in each type of tenant.

Feature Workforce tenant External tenant
Protocol SAML relying parties, OpenID Connect, and OAuth2 OpenID Connect and OAuth2
Supported account types The following account types:
  • Accounts in this organizational directory only (Single tenant)
  • Accounts in any organizational directory (Any Microsoft Entra tenant - Multitenant)
  • Accounts in any organizational directory (Any Microsoft Entra tenant - Multitenant) and personal Microsoft accounts (e.g. Skype, Xbox)
  • Personal Microsoft accounts only
 Always use Accounts in this organizational directory only (Single tenant).
Platform The following platforms:
  • Public client/native (mobile & desktop)
  • Web
  • Single page application (SPA)
    		 The following platforms:
    • Public client (mobile & desktop)
    • Native authentication mobile (preview)
    • Web
    • Single page application (SPA)
      Authentication > Redirect URIs The URIs Microsoft Entra ID accepts as destinations when returning authentication responses (tokens) after successfully authenticating or signing out users. Same as workforce.
      Authentication > Front-channel logout URL This URL is where Microsoft Entra ID sends a request to have the application clear the user's session data. The Front-channel logout URL is required for single sign-out to work correctly. Same as workforce.
      Authentication > Implicit grant and hybrid flows Request a token directly from the authorization endpoint. Same as workforce.
      Certificates & secrets Same as workforce.
      Token configuration
      API permissions Add, remove, and replace permissions to an application. After permissions are added to your application, users or admins need to grant consent to the new permissions. Learn more about updating an app's requested permissions in Microsoft Entra ID. The following are the allowed permissions: Microsoft Graph offline_access, openid, and User.Read and your My APIs delegated permissions. Only an admin can consent on behalf of the organization.
      Expose an API Define custom scopes to restrict access to data and functionality protected by the API. An application that requires access to parts of this API can request that a user or admin consent to one or more of these scopes. Define custom scopes to restrict access to data and functionality protected by the API. An application that requires access to parts of this API can request that admin consent to one or more of these scopes.
      App roles App roles are custom roles to assign permissions to users or apps. The application defines and publishes the app roles and interprets them as permissions during authorization. Same as workforce. Learn more about using role-based access control for applications in an external tenant.
      Owners Application owners can view and edit the application registration. Additionally, any user (who might not be listed) with administrative privileges to manage any application (for example, Global Administrator, Cloud App Administrator, etc.) can view and edit the application registration. Same as workforce.
      Roles and administrators Administrative roles are used for granting access for privileged actions in Microsoft Entra ID. Only the Cloud Application Administrator role can be used for apps in external tenants. This role grants the ability to create and manage all aspects of application registrations and enterprise applications.
      Assigning users and groups to an app When user assignment is required, only those users you assign to the application (either through direct user assignment or based on group membership) are able to sign in. For more information, see manage users and groups assignment to an application Not available

      OpenID Connect and OAuth2 flows

      The following table compares the features available for OAuth 2.0 and OpenID Connect authorization flows in each type of tenant.

      Feature Workforce tenant External tenant
      OpenID Connect Yes Yes
      Authorization code Yes Yes
      Authorization code with Code Exchange (PKCE) Yes Yes
      Client credentials Yes v2.0 applications
      Device authorization Yes No
      On-Behalf-Of flow Yes Yes
      Implicit grant Yes Yes
      Resource Owner Password Credentials Yes No

      Authority URL in OpenID Connect and OAuth2 flows

      The authority URL is a URL that indicates a directory that MSAL can request tokens from. For apps in external tenants, always use the following format: <tenant-name>.ciamlogin.com

      The following JSON shows an example of a .NET application app settings with an authority URL:

      {
    "AzureAd": {
        "Authority": "https://<Enter_the_Tenant_Subdomain_Here>.ciamlogin.com/",
        "ClientId": "<Enter_the_Application_Id_Here>"
    }
}

      Conditional Access

      The following table compares the features available for Conditional Access in each type of tenant.

      Feature Workforce tenant External tenant
      Assignments Users, groups, and workload identities Include all users, and exclude users and groups. For more information, see Add multifactor authentication (MFA) to an app.
      Target resources
      Conditions
      Grant Grant or block access to resources
      Session Session controls Not available

      Account management

      The following table compares the features available for user management in each type of tenant. As noted in the table, certain account types are created through invitation or self-service sign-up. A user admin in the tenant can also create accounts via the admin center.

      Feature Workforce tenant External tenant
      Types of accounts
      • Internal members, for example employees and admins.
      • External users who are invited or use self-service sign-up.
      • Internal users in your tenant, for example admins.
      • External consumers and business customers who use self-service sign-up or are created by admins.
      • External users who are invited (preview).
      Manage user profile info Programmatically and by using the Microsoft Entra admin center. Same as workforce.
      Reset a user's password Administrators can reset a user's password if the password is forgotten, if the user gets locked out of a device, or if the user never received a password. Same as workforce.
      Restore or remove a recently deleted user After you delete a user, the account remains in a suspended state for 30 days. During that 30-day window, the user account can be restored, along with all its properties. Same as workforce.
      Disable accounts Prevent the new user from being able to sign in. Same as workforce.

      Password protection

      Feature Workforce tenant External tenant
      Smart lockout Smart lockout helps lock out bad actors that try to guess your users' passwords or use brute-force methods to get in Same as workforce.
      Custom banned passwords The Microsoft Entra custom banned password list lets you add specific strings to evaluate and block. Not available.

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