Managing scheduling options in Dynamics 365 for field service

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Microsoft Ignite March 2021

March 4, 2021 | 9:30 AM - 10:45 AM UTC in Dynamics 365 / Learning Zone

Speakers: Jacky Cheng, Dan Jackson

Organizations that manage mobile workforces or deliver services to customers can encounter a wide range of scheduling scenarios and challenges. It is imperative the person who assigns resources to jobs has all the information required to avoid bad experiences, unhappy customers, and ultimately lose revenue. With Dynamics 365s schedule, board dispatchers can easily identify which items need to be rescheduled and either reschedule them or rebook them to a completely different resource.

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