Exchange admin center in Exchange Online

You can use the Exchange admin center to manage email settings for your organization.

Get to the new Exchange admin center

You must have Microsoft 365 admin permissions to access the new Exchange admin center. For more information, see Permissions in Exchange Online.

  1. Sign in to Microsoft 365 or Office 365 using your work or school account, and then choose the Admin tile.

  2. In the Microsoft 365 admin center, choose Admin centers > Exchange.

    New EAC

You can also get to the new Exchange admin center directly by using the URL https://admin.exchange.microsoft.com and signing in using your credentials.

Note

Be sure to use a private browsing session (not a regular session) to access the Exchange admin center using the direct URL. This will prevent the credential that you are currently logged on with from being used. To open an InPrivate Browsing session in Microsoft Edge or an incognito window in Google Chrome, press CTRL+SHIFT+N. To open an InPrivate Browsing session in Microsoft Edge Legacy, Internet Explorer, or a Private Browsing session in Mozilla Firefox, press CTRL+SHIFT+P.

New Exchange admin center features

Here's what the new Exchange admin center looks like.

New EAC homepage

Home page

You can personalize your home page by selecting a theme, setting your language, and timezone from the Settings bubble.

  1. You can also personalize your dashboard, to do that click + Add card and drag a card to the location you want on the dashboard.

  2. Click What's New? to learn about the new updates in new Exchange admin center.

  3. Click My account tile to sign out of the new Exchange admin center and sign in as a different user.

  4. In Training & guide, you can select Training for admins for a video tutorial and Documentation to learn about the new Exchange admin center.

  5. Click get help , if you need help from Microsoft 365 Support Assistant.

  6. Click give feedback , if you want to give feedback to help improve the new Exchange admin center.

New EAC feature pane

Feature pane

Here are the features you'll find in the left-hand navigation.

Area What you do here
Recipients View and manage your mailboxes (both user and shared mailboxes), groups, resource mailboxes, and contacts.
Mail flow Manage remote domains and accepted domains, add connectors, trace messages and manage alert and alert policies.
Migration Migrate mailboxes in batches.
Reports View reports on mail flow and migration batches.
Insights Use the recommendations to discover trends and/or insights, and take actions to fix issues related to mailbox and mail flow.
More features Access features and services from the Classic Exchange admin center.

Tabs

The tabs are your second level of navigation. Each of the feature areas contains various tabs, each representing a complete feature.

Toolbar

When you click most tabs, you'll see a toolbar. The toolbar has icons that perform a specific action.

List view

When you select a tab, in most cases you'll see a list view. The list view in the new Exchange admin center is designed to remove limitations that existed in the Classic Exchange admin center and Exchange Control Panel.

New EAC tabs

Details pane

When you select an item from the list view, information about that object is displayed in the details pane.

To bulk edit several items: select the objects you want to bulk edit, and use the options in the toolbar.

Get to the Classic Exchange admin center

You must have Microsoft 365 admin permissions to access the Classic Exchange admin center. For more information, see Permissions in Exchange Online.

  1. Sign in to Microsoft 365 or Office 365 using your work or school account, and then choose the Admin tile.

  2. In the Microsoft 365 admin center, choose Admin centers > Exchange.

    Get to the Exchange admin center

You can also get to the Classic Exchange admin center directly by using a URL. To do this, go to https://outlook.office365.com/ecp and sign in using your credentials.

Note

Be sure to use a private browsing session (not a regular session) to access the Exchange admin center using the direct URL. This will prevent the credential that you are currently logged on with from being used. To open an InPrivate Browsing session in Microsoft Edge or an incognito window in Google Chrome, press CTRL+SHIFT+N. To open an InPrivate Browsing session in Microsoft Edge Legacy, Internet Explorer, or a Private Browsing session in Mozilla Firefox, press CTRL+SHIFT+P.

Classic Exchange admin center features

Here's what the Classic Exchange admin center looks like.

Common User Interface Elements of the EAC

Feature pane

Here are the features you'll find in the left-hand navigation.

Area What you do here
Dashboard An overview of the admin center.
Recipients View and manage your mailboxes, groups, resource mailboxes, contacts, shared mailboxes, and mailbox migrations.
Permissions Manage administrator roles, user roles, and Outlook on the web (formerly known as Outlook Web App) policies.
Compliance management Manage In-Place eDiscovery & Hold, auditing, data loss prevention (DLP), retention policies, retention tags, and journal rules.
Organization Manage organization sharing and apps for Outlook.
Protection Manage malware filters, connection filters, content filters, outbound spam, and quarantine for your organization.
Mail flow Manage rules, message tracing, accepted domains, remote domains, and connectors.
Mobile Manage the mobile devices that you allow to connect to your organization. You can manage mobile device access and mobile device mailbox policies.
Public folders Manage public folders and public folder mailboxes.
Unified messaging Manage Unified Messaging (UM) dial plans and UM IP gateways.

Tabs

The tabs are your second level of navigation. Each of the feature areas contains various tabs, each representing a complete feature.

Toolbar

When you click most tabs, you'll see a toolbar. The toolbar has icons that perform a specific action.

List view

When you select a tab, in most cases you'll see a list view. The list view in the Classic Exchange admin center is designed to remove limitations that existed in Exchange Control Panel.

In Exchange Online, the viewable limit from within the Classic Exchange admin center list view is approximately 10,000 objects. In addition, paging is included so you can page to the results. In the Recipients list view, you can also configure page size and export the data to a CSV file.

Details pane

When you select an item from the list view, information about that object is displayed in the details pane.

To bulk edit several items: press the CTRL key, select the objects you want to bulk edit, and use the options in the details pane.

Centers, Me tile, and Help

The Centers tile allows you to change from one admin center to another. The Me tile allows you to sign out of the Classic Exchange admin center and sign in as a different user. From the Help Help Icon drop-down menu, you can perform the following actions:

  • Help: Click Help Icon to view the online help content.

  • Disable Help bubble: The Help bubble displays contextual help for fields when you create or edit an object. You can turn off the Help bubble or turn it on if it has been disabled.

Supported browsers

See the following articles:

Are you using Exchange Server? See Exchange admin center in Exchange Server.

Are you using Exchange Online Protection? See Exchange admin center in Exchange Online Protection.