Configuration notes for supported VoIP gateways, IP PBXs, and PBXs in Exchange Online

This page provides links to configuration notes that have been created and tested by Microsoft or a VoIP gateway partner. When Microsoft or a partner deploys Unified Messaging with a new VoIP gateway and PBX or IP PBX configuration, the prerequisites and configuration settings are documented. This information is used to create a configuration note.

Each PBX configuration note contains information about how to deploy Unified Messaging with a specific telephony configuration, and includes the manufacturer, model, and firmware version for the VoIP gateways, IP PBXs, or PBXs. In addition, each PBX configuration note includes other information, such as:

  • Contributors in authoring the configuration note.

  • Detailed prerequisites, including the following:

    • Features that have to be enabled or disabled on the PBX.

    • Specialized hardware that has to be installed.

    • Whether a VoIP gateway is required.

    • Features that must be present on the VoIP gateway, if one is needed.

    • Specific cabling requirements between an IP gateway and a PBX.

    • A list of Unified Messaging features that may not be available with a given telephony configuration.

To find out more about the Microsoft Unified Communications Open Interoperability Program for enterprise telephony infrastructure, including finding qualified SIP PSTN gateways and IP PBXs and the process telephony infrastructure vendors can use to join and participate in the program, see Microsoft Unified Communications Open Interoperability Program.

VoIP gateway, IP PBX, and PBX configuration notes

Microsoft is working with VoIP gateway partners, AudioCodes and Dialogic, to add to the list of PBXs that are tested. Because we are currently testing many combinations of telephony components, this topic is updated frequently. Please check back if you can't locate the appropriate configuration note for your deployment.

Aastra

PBX model PBX software release Protocol Gateway vendor Gateway model Configuration author
Aastra MD110 (formerly Ericsson MD110) MX1 TSW R2A (aka BC13) Analog - Serial MD110 Dialogic DMG1008LSW Dialogic
Aastra MD110 (formerly Ericsson MD110) MX1 TSW R2A (aka BC13) E1 Q.SIG Dialogic DMG2030DTIQ Dialogic
Aastra MX-ONE 4.0 Direct SIP Connection N.A. N.A. Aastra

Alcatel

PBX model PBX software release Protocol Gateway vendor Gateway model Configuration author
OmniPCX 4400 R4.2-d2.304-4-h-il-c6s2 Analog - In-Band DTMF AudioCodes MP-11x FXO AudioCodes

Avaya

PBX model PBX software release Protocol Gateway vendor Gateway model Configuration author
Aura Communication Manager 5.2.1 with SP 5
Session Manager 5.2.
Direct SIP Connection N.A. N.A. Avaya
CS 2100 CS 2100 SE13 Direct SIP Connection N.A. N.A. Avaya
Definity G3 R009i.05.122.4 Digital Set Emulation (DNI7434) Dialogic DMG1008DNIW Dialogic
Definity G3 R013i.01.1.628.7 Analog - In-Band DTMF AudioCodes MP-11x FXO AudioCodes
Definity G3 R013i.01.1.628.7 T1 CAS - In-Band DTMF AudioCodes Mediant 2000 AudioCodes
Definity G3 R013i.01.1.628.7 T1 Q.SIG AudioCodes Mediant 1000/2000 AudioCodes
Definity G3 R013i.01.1.628.7 E1 Q.SIG AudioCodes Mediant 1000/2000 AudioCodes
Merlin Magix Release 1.5 v.6.0 Analog - In-Band DTMF AudioCodes MP-11x FXO AudioCodes
S8300 G3xV11 Communication Manager 1.3 Analog - In-Band DTMF AudioCodes MP-11x FXO AudioCodes
S8300 R013x.01.2.632.1 T1 CAS - In-Band DTMF AudioCodes Mediant 2000 AudioCodes
S8300 R013x.01.2.632.1 E1 Q.SIG AudioCodes Mediant 1000/2000 AudioCodes
S8500 Communication Manager 3.0 (R013x00.1.346.0) E1 Q.SIG Dialogic DMG2030DTIQ Dialogic
S8500 Communication Manager 3.0 (R013x00.1.346.0) T1 CAS - In-Band DTMF Dialogic DMG2030DTIQ Dialogic
S8500 Communication Manager 3.0 (R013x00.1.346.0) T1 Q.SIG Dialogic DMG2030DTIQ Dialogic
S8700 R011x.02.0.110.4 E1 Q.SIG AudioCodes Mediant 1000/2000 AudioCodes

Cisco

PBX model PBX software release Protocol Gateway vendor Gateway model Configuration author
Cisco Call Manager 4.x 4.x IP-to-IP AudioCodes AudioCodes AudioCodes
Cisco Call Manager 5.1 5.1.0.9921-12 Direct SIP Connection N.A. N.A. Microsoft
Cisco Unified Communications Manager 6.0 and 6.1 6.x Direct SIP Connection N.A. N.A. Microsoft
Cisco Unified Communications Manager 7.0 7.0.2.20000-5 Direct SIP Connection N.A. N.A. Microsoft
Cisco Unified Communications Manager 8.0 8.0.3.20000-5 Direct SIP Connection N.A. N.A. Microsoft

Inter-Tel

PBX model PBX software release Protocol Gateway vendor Gateway model Configuration author
5000 Inter-Tel 5000 v2.1 T1 CAS - In-Band DTMF AudioCodes Mediant 2000 AudioCodes
Axxess Axxess V9.0 T1 CAS - In-Band DTMF AudioCodes Mediant 2000 AudioCodes

Intecom

PBX model PBX software release Protocol Gateway vendor Gateway model Configuration author
PointSpan M6880 40PS3.5.K.2 T1 CAS - SMDI AudioCodes Mediant 2000 AudioCodes

Mitel

PBX model PBX software release Protocol Gateway vendor Gateway model Configuration author
3300 5.1.4.8 E1 Q.SIG Dialogic DMG2030DTIQ Dialogic
3300 5.1.4.8 T1 Q.SIG Dialogic DMG2030DTIQ Dialogic
SX2000 5.0.24 Digital Set Emulation (DNISS430) Dialogic DMG1008MTLDNIW Dialogic
3300 7 T1 Q.SIG AudioCodes Mediant 1000/2000 AudioCodes

NEC

PBX model PBX software release Protocol Gateway vendor Gateway model Configuration author
Electra Elite 192 SP034V4.5 Analog - In-Band DTMF AudioCodes MP-11x FXO AudioCodes
NEAX2400IMX version 7400 T1 CAS - serial MCI Dialogic DMG2030DTIQ Dialogic
NEAX2400IMX & IPX version 7400 Digital Set Emulation (DNIDtermIII) Dialogic DMG1008DNIW Dialogic
NEAX2400IPX Ver. R18.06.24.000 T1 CAS - serial MCI AudioCodes Mediant 2000 AudioCodes
NEAX2400IPX Ver. R18.06.24.000 Analog - serial MCI AudioCodes MP-11x FXO AudioCodes
NEAX2400IPX Ver.17 Rel.03.46.001 T1 Q.SIG - serial MCI Dialogic DMG2030DTIQ Dialogic

NeXspan

PBX model PBX software release Protocol Gateway vendor Gateway model Configuration author
S RMS1 version R1.3 E1TA Analog - In-Band DTMF AudioCodes MP-11x FXO AudioCodes

Nortel

PBX model PBX software release Protocol Gateway vendor Gateway model Configuration author
CS1000 3.0 & 4.5 E1 Q.SIG AudioCodes Mediant 1000/2000 AudioCodes
Meridian 81C 4.5 E1 Q.SIG AudioCodes Mediant 2000 AudioCodes
Meridian 81C 4.5 T1 Q.SIG AudioCodes Mediant 1000/2000 AudioCodes
Option11c Release 25 Digital Set Emulation (DNI2616) Dialogic DMG1008DNIW Dialogic
Option11c Release 25 T1 Q.SIG Dialogic DMG2030DTIQ Dialogic
Option11c Release 25 E1 Q.SIG Dialogic DMG2030DTIQ Dialogic
CS-1000M (Succession) Release 25.40 E1 Q.SIG Dialogic DMG2030DTIQ Dialogic

Panasonic

PBX model PBX software release Protocol Gateway vendor Gateway model Configuration author
KX-TDA200 001-001 Analog - In-Band DTMF AudioCodes Mediant 1000 AudioCodes
KX-TDA200 3 Analog - In-Band DTMF AudioCodes MP-11x FXO AudioCodes
KX-TES824 2.0.2 Analog - In-Band DTMF AudioCodes MP-11x FXO AudioCodes

Rolm

PBX model PBX software release Protocol Gateway vendor Gateway model Configuration author
9751 9005 Digital Set Emulation (DNIRP400) Dialogic DMG1008RLMDNIW Dialogic

ShoreTel

PBX model PBX software release Protocol Gateway vendor Gateway model Configuration author
IP Telephony System 6.1 Analog - SMDI AudioCodes MP-11x FXO AudioCodes
IP Telephony System 7.5 Analog - SMDI AudioCodes Mediant 1000 AudioCodes

Siemens

PBX model PBX software release Protocol Gateway vendor Gateway model Configuration author
HiCom 150E Rel. 2.2 Analog - In-Band DTMF AudioCodes MP-11x FXO AudioCodes
HiCom 300 SA300-V3.05 BRI QSIG Dialogic DMG3000 Dialogic
HiCom 300 9006.4SMR3 Digital Set Emulation (DNIOptiset) Dialogic DMG1008DNIW Dialogic
HiCom 300 9006.4SMR3 T1 CAS - In-Band DTMF Dialogic DMG2030DTIQ Dialogic
HiPath 3550 Rel. 3 Analog - In-Band DTMF AudioCodes MP-11x FXO AudioCodes
HiPath 4000 Ver 3.0 SMR5 SMP4 Analog - In-Band DTMF AudioCodes MP-11x FXO AudioCodes
HiPath 4000 SA300-V3.05 BRI QSIG Dialogic DMG3000 Dialogic
HiPath 4000 Ver 3.0 SMR5 SMP4 T1 Q.SIG AudioCodes Mediant 1000/2000 AudioCodes
HiPath 4000 Version 2.0 SMR9 SMP0 Analog - In-Band DTMF Dialogic DMG1008LSW Dialogic
HiPath 4000 Version 2.0 SMR9 SMP0 T1 Q.SIG Dialogic DMG2030DTIQ Dialogic

Sonus

VoIP gateway model VoIP gateway software release Supported protocols Configuration author
SBC 1000/2000 2.2.1 or later TDM Signaling (ISDN): AT&T 4ESS/5ESS, Nortel DMS- 100, Euro ISDN (ETSI 300-102), QSIG, NTT InsNet (Japan), ANSI National ISDN-2 (NI-2)
TDM Signaling (CAS): T1 CAS (E&M, Loop start); E1 CAS (R2)
Sonus

Tadiran

PBX model PBX software release Protocol Gateway vendor Gateway model Configuration author
Coral Flexicom 14.67.49 Analog - In-Band DTMF AudioCodes MP 11x FXO AudioCodes
Coral Flexicom 14.67.49 BRI QSIG AudioCodes Mediant
1000
AudioCodes
Coral Flexicom 14.67.49 E1 CAS - In-Band DTMF AudioCodes Mediant 2000 AudioCodes
Coral Flexicom 14.67.49 E1 Q.SIG AudioCodes Mediant 1000/2000 AudioCodes
Coral IPX 14.67.49 Analog - In-Band DTMF AudioCodes MP-11x FXO AudioCodes
Coral IPX 14.67.49 BRI QSIG AudioCodes Mediant 1000 AudioCodes
Coral IPX 14.67.49 E1 CAS - In-Band DTMF AudioCodes Mediant 2000 AudioCodes
Coral IPX 14.67.49 E1 QSIG AudioCodes Mediant
1000/2000
AudioCodes

Toshiba

PBX model PBX software release Protocol Gateway vendor Gateway model Configuration author
CTX AR1ME021.00 Analog - SMDI Dialogic DMG1008LSW Dialogic
CTX AR1ME021.00 Analog - In-Band DTMF Dialogic DMG1008LSW Dialogic