Create a multilingual survey

You can create a multilingual survey by adding multiple languages to a single survey. You can then add translations for each language. This helps you increase your customer base and allows respondents to take the survey in their preferred language.

When you create a multilingual survey, respondents can choose their preferred language from the language selector at the upper-right corner of the survey.

Select a language for the survey

To create a multilingual survey

  1. Add survey language
  2. Add translations

Step 1: Add survey language

  1. Open the survey in which you want to enable multiple languages.

  2. Select the ellipsis button (...) from the toolbar at the top of the page, and then select Multilingual.

    Multilingual button

  3. In the Multilingual pane, select Add additional language.

    Multilingual pane

  4. From the list of languages, browse to and select the required language.

    Browse and select the required language

  5. If required, select Add additional language to add more languages. The added languages are displayed in the pane.

    Languages added for the survey

Step 2: Add translations

You can choose from two options for adding translations:

  1. Translate all languages in bulk
  2. Translate individual languages

Option 1: Translate all languages in bulk

  1. In the Multilingual pane, select Edit all.

    Edit all languages

  2. Select Download this Excel to download an Excel file containing strings in the primary language and columns for each of the selected languages. For example, es for Spanish or fr for French.

    Download Excel file to edit all languages

  3. Open the Excel file and add translations for each language in its respective column.

  4. After adding translations for all languages in the Excel file, go to the Multilingual > Edit all pane, and then select Upload Excel file.

    Upload Excel file containing translations for all languages

  5. Browse to and select the Excel file in which you have added translations.

After uploading the Excel file, you can preview the survey to see whether everything works as expected. Select the language from the language selector at the upper-right corner of the survey.

Translated survey

Note

  • The first column in the Excel file contains strings in the primary language and isn't editable.
  • You must ensure that a translation for each string is provided in the Excel file.
  • We recommend that you download the latest Excel file every time you add or edit the translations. This ensures that the latest strings and languages are available.
  • We recommend that you not make a copy of the Excel file and add strings to it, or change the file name extension. These actions might result in upload failure.

Option 2: Translate individual languages

  1. In the Multilingual pane, hover over the language for which you want to add translations, and then select the Edit icon.

    Edit the language added for the survey

  2. Select the survey title, description, and questions with their corresponding options, and then enter translated text for all survey elements.

    Translated text added in the survey

  3. After you've added translated text for all elements in the survey, select Back in the upper-left corner of the page to go back to the survey editor.

  4. Repeat steps 2 through 3 to add translations for other languages.

After adding translations for all languages, you can preview the survey to see whether everything works as expected. Select the language from the language selector at the upper-right corner of the survey.

Translated survey

Manage translations

After adding translations for the required languages in your survey, you can either edit the existing translation or delete a language.

  1. Open the multilingual survey in which you want to manage translations.

  2. Select the ellipsis button (...) from the toolbar at the top of the page, and then select Multilingual.

    Multilingual button

  3. To edit the translations, hover over the language for which you want to edit translations, and then select the Edit icon.

    Edit the language added for the survey

    Note

    To edit all languages together, select Edit all and follow the steps in Option 1: Translate all languages in bulk.

  4. Edit the translations as required.

  5. To delete a language, hover over the language to be deleted, and then select the Delete icon.

    Delete the language

Locale codes to use in survey variable

When you create a multilingual survey, you can use the locale survey variable to set the default language for displaying the survey. You must use the language codes as provided in the following table:

Language code Language
af Afrikaans
am-et አማርኛ (ኢትዮጵያ)
ar العربية
as-in অসমীয়া (ভাৰত)
az-latn-az azərbaycan (Azərbaycan)
be Беларуская
bg български
bn-bd বাংলা (বাংলাদেশ)
bn-in বাংলা (ভারত)
bs-latn-ba bosanski (Bosna i Hercegovina)
ca català
ca-es-valencia valencià (Espanya)
cs čeština
cy-gb Cymraeg (Y Deyrnas Unedig)
da dansk
de Deutsch
el Ελληνικά
en-gb English (United Kingdom)
en-us English (United States)
es español
es-mx español (México)
et eesti
eu euskara
fa فارسی
fi suomi
fil-ph Filipino (Pilipinas)
fr français
fr-ca français (Canada)
ga-ie Gaeilge (Éire)
gd Gàidhlig
gl galego
gu ગુજરાતી
ha-latn-ng Hausa (Najeriya)
he עברית
hi हिन्दी
hr hrvatski
hu magyar
hy Հայերեն
id Indonesia
is íslenska
it italiano
ja 日本語
ka ქართული
kk қазақ тілі
km-kh ភាសាខ្មែរ (កម្ពុជា)
kn ಕನ್ನಡ
ko 한국어
kok कोंकणी
ky Кыргыз
lb-lu Lëtzebuergesch (Lëtzebuerg)
lo ລາວ
lt lietuvių
lv latviešu
mi-nz te reo Māori (Aotearoa)
mk македонски
ml മലയാളം
mn монгол
mr मराठी
ms Melayu
mt-mt Malti (Malta)
nb-no norsk bokmål (Norge)
ne-np नेपाली (नेपाल)
nl Nederlands
nn-no nynorsk (Noreg)
or-in ଓଡ଼ିଆ (ଭାରତ)
pa ਪੰਜਾਬੀ
pl polski
prs-af درى (افغانستان)\u200F
pt-br português (Brasil)
pt-pt português (Portugal)
quz-pe Runasimi (Perú)
ro română
ru русский
sd-arab-pk سنڌي (پاکستان)\u200F
si-lk සිංහල (ශ්‍රී ලංකාව)
sk slovenčina
sl slovenščina
sq shqip
sr-cyrl-ba српски (Босна и Херцеговина)
sr-cyrl-rs српски (Србија)
sr-latn-rs srpski (Srbija)
sv svenska
sw Kiswahili
ta தமிழ்
te తెలుగు
th ไทย
tk-tm Türkmen dili (Türkmenistan)
tr Türkçe
tt Татар
ug ئۇيغۇرچە
uk українська
ur اُردو
uz-latn-uz o‘zbek (Oʻzbekiston)
vi Tiếng Việt
zh-cn 中文(中国)
zh-hk 中文(香港特別行政區)
zh-tw 中文(台灣)

See also

Create a new survey
Apply a theme to a survey
Preview and test a survey
Create a branching rule
Personalize a survey
Format text in a survey
Create a classic form
Create a multiple-page survey