Setup problems with Internet Explorer 11

Installing Internet Explorer creates the following log files, which are stored in the Windows installation folder (typically, the C:\Windows folder):

  • IE11_main.log

  • IE11_NR_Setup.log

  • IE11_uninst.log

  • cbs*.log

  • WU_ IE11_LangPacks.log

These log files continuously record the entire process from the moment the IE setup program starts running until the last .cab file is downloaded, including error codes. The possible error codes are:

Error code Description
0 Success
1460 Timeout
3010 Success, reboot required
40001 USER_ERROR_CANNOT_OPEN_LOG_FILE
40003 USER_ERROR_CANNOT_INITIALIZE_APPLICATION
40004 USER_ERROR_OLD_OS_VERSION
40005 USER_ERROR_WRONG_PLATFORM
40006 USER_ERROR_BAD_SPVERSION
40007 USER_ERROR_MISSING_REQUIRED_PREREQUISITE
40008 USER_ERROR_IE_GREATERVERSION_INSTALLED
40010 USER_ERROR_BAD_LANGUAGE
40012 USER_ERROR_CRYPTO_VALIDATION_FAILED
40013 USER_ERROR_ALREADY_INSTALLED
40015 USER_ERROR_WRONG_OS
40016 USER_ERROR_EXTRACTION_FAILED
40019 USER_ERROR_WINDOWS_PRERELEASE_NOT_SUPPORTED
40021 USER_ERROR_UNSUPPORTED_VIDEO_HARDWARE
40022 USER_ERROR_UNSUPPORTED_VIDEO_DRIVER
40023 USER_ERROR_PREREQUISITE_INSTALL_FAILED
40024 USER_ERROR_NEUTRAL_CAB_DOWNLOAD_FAILED
40025 USER_ERROR_NEUTRAL_CAB_INSTALL_FAILED
41001 USER_ERROR_UNKNOWN
50005 USER_SUCCESS_USER_CANCELLED