Setup iOS device management
Before you can manage or assign iOS devices to students and teachers, you must set up iOS device management in Intune for Education. This setup requires that you add an MDM Push Certificate and configure at least one MDM Server Token (also known as a DEP token).
During setup, you'll connect your Intune for Education account with your Apple School Manager account. The connection makes sure that Intune for Education always has the most current details about your purchased iOS devices.
This article describes how to:
- Add an Apple MDM Push certificate.
- Configure and sync an Apple MDM Server token.
- Configure an Apple VPP token.
What happens after I set up device management?
After you've set up iOS device management, you'll be able to use Intune for Education to manage apps and settings on your iOS devices. You'll also have access to reports and actions so you can troubleshoot conflicts anywhere.
Students and teachers in your school will be able to securely access school websites and email.
Before beginning, make sure you have:
- An internet connection.
- Your Apple School Manager account credentials.
- Intune for Education device licenses. Find out more about the device licenses in the Intune licenses docs.
Intune for Education only supports iOS device enrollment for devices bought through Apple DEP. For more information about Apple School Manager, see the Apple education support site.
Add an MDM Push certificate
An Apple MDM Push certificate sets up a secure connection between your Intune and Apple School Manager account. When connected, Intune can continually sync and manage your Apple devices and apps.
- Sign in to the Intune for Education Portal.
- Go to the sidebar and click Tenant settings > iOS Device Management.
- Click the MDM Push Certificate tab.
- Follow the instructions on the MDM Push Certificate page. You will be required to visit the Apple Push Certificates portal to create an MDM push certificate. Sign in to the Apple Push Certificates portal with your school's Apple ID, not your personal one.
- Complete the steps in the Apple portal. After you create the certificate, click to download and save it.
- Return to the Intune for Education portal and enter the Apple ID you used to sign in to Apple Push Certificates portal.
- Upload the certificate you downloaded.
- Click Save.
The push certificate expires every 365 days. The certificate is needed to connect Intune for Education to your Apple School Manager account, so you'll need to renew it yearly.
Configure MDM server token
Sometimes referred to as a DEP token, the MDM server token lets Intune sync device details from Apple School Manager. These details inform Intune of the devices it needs to manage, and populates your inventory in the Intune for Education portal.
Shared iPad configuration
You can configure your iOS devices to enroll as Shared iPad devices. With Shared iPad, students and teachers sign in to your school's devices with their unique Managed Apple ID. As they move from device to device, their apps and data move with them. A student can use one device to begin writing a paper, and then sign in to a different device later to finish the paper. To learn more about Shared iPad and Managed Apple IDs, visit the Apple Education website and documentation.
Classroom devices can still be shared between students, even without Shared iPad. However, user data does not move between devices. Before you configure your server token, you'll choose if you want to enable Shared iPad.
Server token setup
The following steps describe how to configure your MDM Server Token.
Go to Tenant Settings > iOS Device Management, and choose the MDM Server Tokens tab.
Select Set up token.
Choose how you want to enroll the devices associated with your new server token.
To configure this token for Shared iPad, choose Users will log in to devices with their Managed Apple IDs. All devices assigned to this token will be set up so that users must sign in to them with a Managed Apple ID.
You can't change your choice after you create the server token. After that point, if you want to change how devices enroll, you'll need to create a new server token.
If you set up a device with Shared iPad, you'll get all of features that come with Shared iPad, except for the Classroom and Schoolwork apps. These apps aren't supported by Intune for Education. All other Shared iPad features will be available to you after you set up the MDM server token.
If your school isn't using Managed Apple IDs, choose Anyone can unlock these devices... Devices can still be shared by students–they'll just be accessed directly, without the need to sign in. They might require a device passcode, if you set one.
Select Download to download the required Intune public key. You'll need to upload this file in Apple School Manager to create your MDM server token. Save the file to your computer.
Select Go to my MDM Servers in Apple School Manager. If prompted, sign in to Apple School Manager with your school's Apple ID, not your personal one.
Follow the steps on screen to create an MDM server. Then save your changes. If you don't have the information to complete this step, contact your school's Intune administrator.
Download and save the token for the MDM server.
Stay in Apple School Manager and go to Device Assignments. Enter the serial number for each device, the order number for your entire device purchase, or a list of your devices in a CSV file.
- From the drop-down menu, choose Assign to Server. Then choose the MDM server you just created.
- Return to the Intune for Education portal and enter the Apple ID you used to sign in to Apple School Manager.
- Upload the MDM server token you downloaded.
- Click Save.
MDM server tokens expire every 365 days. The token is needed to view and manage your devices in the Intune for Education portal. You'll need to renew it yearly.
Device enrollment profile
Intune for Education creates and applies an iOS enrollment profile to each MDM server token you configure.
All iOS devices added to Intune for Education are set to supervised mode. As an admin, supervised mode allows you more control over your school's devices. For example, you can push new apps or app updates silently to a device. For a complete list of supervised-only settings, see the article, Configurations requiring supervision.
Intune for Education applies a naming scheme to devices that you enroll with an MDM server token. The name will help you identify and group individual devices. By default, devices are named with their device serial number. You can also add on a custom device name when you set up your MDM server token.
For more details about enrollment profiles, view the list of settings configured during enrollment.
Sync managed devices
Now that Intune for Education has permission to manage your iOS devices, sync with Apple to view a list of your managed devices.
- Sign in to Intune for Education.
- Click Tenant settings > iOS Device Management > DEP Tokens.
- Click on any of the listed tokens.
- Click Sync device list.
Devices that appear in the list are ready for enrollment. Power them on to start the enrollment process.
Configure VPP tokens
A VPP token links your Intune for Education account to your Apple VPP or Apple School Manager account. You can create a single VPP token to manage apps across the entire organization; or you can create multiple VPP tokens to spread management across different locations or admins.
VPP tokens are necessary for Intune to:
- Sync app details in the Intune for Education portal.
- Assign VPP-purchased apps to groups.
- Silently install VPP-purchased apps on school devices, with no need for device user's Apple ID.
Without a VPP token, you can still search and get free iOS apps through the App Store. However, to install the app on the device, the device user must sign in with an Apple ID.
- On the iOS Device Management page, click the VPP Tokens tab.
- Click Open Apple School Manager and sign in with your school's Apple ID, not your personal one.
- Follow the steps in Apple School Manage to create and download the token. Save the token to your local drive.
- Return to the Intune for Education portal. Enter the Apple ID that you used to sign in to Apple School Manager.
- Click the folder icon to browse your computer's files. Select the token file that you downloaded and saved earlier.
- Choose the location of your school's devices.
- If you don't want to enable automatic app updates, switch the setting to disable them.
- Click Save.
Tokens expire every 365 days. Tokens are needed to manage VPP-purchased apps, so you'll need to renew them yearly.
What's a managed device?
To help you understand the difference between a managed and unmanaged device, let's look at the following scenario.
A teacher brings a personal iOS device to school. During school hours, the teacher uses the device to schedule parent meetings and to keep track of class assignments.
The device wasn't purchased by the school through the Apple DEP program. It's not enrolled under the Intune for Education tenant. As a result, there's no way for Intune to communicate with the teacher's device. The device is considered not managed -- the IT admin has no control over how the teacher uses the device during school hours.
Similarly, since it's not a known, managed device, the teacher won't be able to access protected school resources, such as email.