Fix common issues with your iOS device
Sometimes issues can occur with your iOS device that may be able to be fixed through troubleshooting. Some common issues that we've seen that you can first try to fix yourself are listed below. For more complex problems, we recommend you reach out to your company support through their contact information on the Company Portal website.
- I need to reconnect a compromised iOS device
- I need to send errors to my company support
- I need to send errors to Microsoft
- I got an error while using the Company Portal app
- I need to identify my device to enroll
- How do I find the serial number on my device?
- I need to update my iOS device
- My version of iOS isn't yet supported
- I need to install a Mobile Threat Defense app on my iOS device
- I need to resolve a threat that a Mobile Threat Defense app found on my iOS device
Send feedback about: