Manage Android work profile devices with Intune

Android Enterprise offers a set of enrollment options that provide users with the most up-to-date and secure features. Enrolling with Android Enterprise work profile allows a set of features and services that separate personal apps and data from work apps and data. It also provides additional management capabilities and privacy when people use their personal Android devices for work.

Supported devices

Android Enterprise management capabilities rely upon features that are part of more recent Android operating systems. For devices that do not support Android Enterprise, conventional Android management remains available. For more information, see Android Enterprise requirements.

Onboarding

Before enrolling Android Enterprise work profile devices, you must complete some onboarding steps. These steps establish a connection between your Intune tenant and Managed Google Play. For more information, see Enable enrollment of Android Enterprise work profile devices.

Work profile management

When you manage an Android Enterprise work profile device with Intune, you don’t manage the entire device. Management capabilities only affect the work profile that is created on the device during enrollment. Any apps deployed to the device with Intune get installed in the work profile. App icons in the work profile are differentiated from personal apps on the device. All Android apps and data outside the Android enterprise portion of the device remain personal and under the control of the end user. Users can install any app they choose to the personal side of the device. Administrators can manage and monitor apps and actions scoped to the work profile.

Intune supplies a range of built-in general settings that you can configure on Android work profile devices. For more information, see Android work profile device policy settings.

App publishing and distribution

Managed Google Play is an integral part of Android Enterprise app distribution and management. All apps deployed to Android Enterprise work profile devices in the work profile come from the Managed Google Play service. To manage and deploy apps in the Play Store, you sign in to the Google Play website with your company's administrator credentials for Google management. You can approve apps for Android Enterprise deployment to have them appear in devices' work profiles. These apps then sync to the Intune console where they can then be deployed and managed using Intune. Line of business (LOB) apps developed by your organization must be published to Managed Google Play using Google’s Android app publishing console. Line-of-business apps must be configured in the Android app publishing console to restrict access to your organization.

Apps can be installed without user interaction and without requiring that the user allow Installation from Unknown Sources. To browse and install optional or available apps, the user can browse the Play for Work store on their device. For more information, see Assign apps to Android Enterprise work profile devices with Intune.

App configuration

Android Enterprise provides infrastructure for deploying app configuration values to apps that support them. By specifying configuration values for work apps, you ensure they are properly set when users launch the app for the first time. Support for app configuration requires that app developers create their Android apps specifically to support managed configuration values. If they do, then you can use Intune to specify and apply these configuration settings. For more information, see Add app configuration policies for managed Android devices.

Email configuration

Android Enterprise doesn’t provide a default email app or native email profile object like those provided by iOS. Instead, email configurations can be set by applying app configuration settings to email apps that support them. Gmail and Nine Work are two Exchange ActiveSync (EAS) client apps in the Play Store that support configuration with Android Enterprise app configuration.

Intune provides configuration templates for Gmail and Nine Work apps when managed as work apps. Other email apps that support app configuration profiles can be configured with mobile app configuration policies.

If you are using Exchange ActiveSync Conditional Access for an Android Enterprise work profile device, consider using either the Gmail or Nine Work email app. The Microsoft Outlook for Android app, or any other email app that uses modern authentication via ADAL, is also supported. For more information, see How to configure email settings in Microsoft Intune.

App protection policies

App protection policies applied are fully supported in the work profile and in the personal profile. You can publish line-of-business apps in the Android app publishing console at https://play.google.com/apps/publish. This console includes an option to make apps private to your organization. For more information, see Add a device compliance policy for Android Enterprise work profile devices in Intune. For general information about app protection policies, see What are app protection policies?

VPN profiles

VPN support is similar to Android VPN profiles. The same VPN providers and basic configuration options are available for Android Enterprise management with two differences:

  • Work profile-scoped VPN – VPN connections are limited to just the apps deployed to the work profile. Only Android Enterpise-managed apps can use the VPN connection. Personal apps on the device cannot use a managed VPN connection. For more information, see Android Enterprise VPN settings.

  • App-specific VPN – App-specific VPN can be configured in Intune if the VPN provider supports:

Certificate profiles

The same certificate profile configuration options that are available to Android management are available on Android Enterprise work profile devices. Android Enterprise provides enhanced certificate management APIs. Enhanced certificate management provides the following functionality:

  • Ensures that cert deployment is silent and seamless for the user.
  • Ensures that deployed certs are removed when a device is retired from Intune and the work profile is removed.
  • Provides improved messaging that informs users that the certificate was deployed and configured by their IT department via their management service.

For more information, see Configure a certificate profile for your devices in Microsoft Intune.

Wi-Fi profiles

Wi-Fi profiles managed by Android Enterprise are removed when the device is retired from Intune and the work profile is deleted. For more information, see How to configure Wi-Fi settings in Microsoft Intune.

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