Use Fresh Start to reset Windows 10 devices with Intune

The Fresh Start device action removes any apps that are installed on a Windows 10 PC that is running the Creators Update. Then, it automatically updates the PC to the latest version of Windows.

This action helps remove pre-installed (OEM) apps that are typically installed with a new PC. To keep the contents of the user's Home folder, and only remove apps and settings, use the if user data is retained setting.


Fresh Start unenrolls the device from Intune, but the device is still joined in Azure Active Directory.

Use Fresh Start

  1. Sign in to the Azure portal.
  2. Choose All services, filter on Intune, and select Microsoft Intune.
  3. Select Devices, and then select All devices.
  4. From the list of devices you manage, choose a Windows 10 desktop device, and then select Fresh Start.

Next steps

To see the status of this action, select Device actions (Microsoft Intune > Devices).