Exam reschedule and cancellation policy

Microsoft will be temporarily waiving the reschedule and cancellation fee as long as you cancel your exams within 24 hours prior to your scheduled appointment.
  • There is no charge if you reschedule or cancel an exam appointment at least 6 business days prior to your appointment.
  • If you cancel or reschedule your exam within 5 business days of your registered exam time, a fee will be applied.
  • If you fail to show up for your exam appointment or you don’t reschedule or cancel your appointment at least 24 hours prior to your scheduled appointment, you forfeit your entire exam fee. Business days are Monday-Friday, not including global holidays.

Rescheduling or cancelling your scheduled exam appointment can be done through the Certification Dashboard.