Candidates for this exam are Dynamics 365 Functional Consultants with sales expertise. Candidates are responsible for implementing solutions that support a sales life cycle to run efficiently and effectively to meet revenue targets, business strategies, and company objectives.
Candidates are responsible for configuring and expanding the core functionality of leads, contacts, accounts, opportunities, and supporting entities to map to the sales processes in place at the company. They identify opportunities to use Power Apps to develop unified experiences for all devices, Power Automate for application integration, business process flows, and other automation tools to construct an application that supports and accelerates the lead to cash journey.
Candidates must have strong business knowledge and preferably first-person experience in the sales world in one or more sales roles.
Part of the requirements for: Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
Related exams: 1 related exam
Important: See details
Go to Certification DashboardLanguages: English
Retirement date: none
This exam measures your ability to accomplish the following technical tasks: perform configuration, manage core sales entities, and configure additional tools and services.
Price based on the country in which the exam is proctored.
There may be certifications and prerequisites related to "Exam MB-210: Microsoft Dynamics 365 Sales"
Microsoft Dynamics 365 Sales Functional Consultants implement solutions that anticipate and plan customer connections, manage deals through processing and closing, and accelerate sales team performance using data analytics.
This exam measures your ability to complete the following tasks: configure the Common Data Service; create apps by using Power Apps; create and manage Power Automate; implement Power Virtual Agents chatbots; and integrate Power Apps with other apps and services.
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** Complete this exam before the retirement date to ensure it is applied toward your certification. After the retirement date, please refer to the related certification for exam requirements.