Exam MS-740: Troubleshooting Microsoft Teams (beta)

Candidates for this exam are support engineers responsible for supporting Microsoft Teams environments, troubleshooting deployments, tuning performance, collecting and analyzing telemetry and log data, and managing Teams environments.

Candidates should have significant exposure to unified communications and hands-on experience with Microsoft Teams. In addition, candidates should have networking knowledge of Azure fundamentals, telephony, PowerShell, data storage technologies, APIs, app security, authentication and authorization, security, and compliance information, debugging, performance tuning, and monitoring.


Beta exams are not scored immediately because we are gathering data on the quality of the questions and the exam. Learn more about the value and importance of beta exams.

Part of the requirements for: Microsoft 365 Certified: Teams Support Engineer Associate

Related exams: none

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  • MS-740: Troubleshooting Microsoft Teams (beta)

    Languages: English

    Retirement date: none

    This exam measures your ability to troubleshoot the following technical tasks: Microsoft Teams voice issues; Microsoft Teams meetings and live events; federation issues; signing into Microsoft Teams; teams and channels; and files.

    Price based on the country in which the exam is proctored.

    for Troubleshooting Microsoft Teams (beta)

    All objectives of the exam are covered in depth so you'll be ready for any question on the exam.

Skills measured

  • Troubleshoot Microsoft Teams voice issues (15-20%)
  • Troubleshoot issues with Microsoft Teams meetings and live events (20-25%)
  • Troubleshoot federation issues (10-15%)
  • Troubleshoot issues signing into Microsoft Teams (15-20%)
  • Troubleshoot teams and channels (10-15%)
  • Troubleshoot issues with files (15-20%)

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* Pricing does not reflect any promotional offers or reduced pricing for Microsoft Imagine Academy program members, Microsoft Certified Trainers, and Microsoft Partner Network program members. Pricing is subject to change without notice. Pricing does not include applicable taxes. Please confirm exact pricing with the exam provider before registering to take an exam.

** Complete this exam before the retirement date to ensure it is applied toward your certification. After the retirement date, please refer to the related certification for exam requirements.