Microsoft Certification help


In response to the coronavirus (COVID-19) situation, Microsoft is implementing several temporary changes to our training and certification program. Learn more.


Do you need assistance with Microsoft Certification products? Please see our support options below.

How to contact support

Area of support Contact information
Microsoft Certification exams and Microsoft Certifications Your question may already be answered in our Certification Overview.

Certification Support Forums:
Get help through our moderated certification support forums.

A forum moderator will respond in one business day.
Microsoft Certified Trainer (MCT) program Your question may already be answered in our MCT Program Overview.

MCT Support Forums:
Get help through our moderated MCT support forums.

A forum moderator will respond in one business day.