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Learn to manage cases, build knowledge management solutions, and work with entitlements and goal management in Dynamics 365 Customer Service.
Explore the collectionMicrosoft Learn for Dynamics 365 Customer Service
Dynamics 365 Customer Service
Support your agents to provide the right level of assistance to customers with Customer Service.
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Learn Power Platform to get ready to implement
As a functional consultant or solution architect, you must be familiar with Power Platform to implement Customer Service.
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Certifications
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Show off your qualifications with professional certifications and join the community of Dynamics 365 professionals.
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