Dynamics 365 Customer Insights
Dynamics 365 Customer Insights enables every organization to unify disparate data from transactional, observational, or behavioral sources, to gain a single view of customers and derive intelligent insights that drive key business processes.
Learning objectives
Upon completion of this module, you will be able to:
- Articulate the business value of Dynamics 365 Customer Insights.
- Identify key features of Dynamics 365 Customer Insights.
- Explain how Dynamics 365 Customer Insights works and looks from the user's perspective.
Prerequisites
None