Get started with Dynamics 365 for Customer Service

Beginner
Business User
Functional Consultant
Dynamics 365
Customer Service
Customer Engagement

Customer service is a key aspect of any customer relationship management strategy. Microsoft Dynamics 365 for Customer Service has many features that organizations can use to manage the services they provide to customers.

In this module, you will:

  • Learn about the pieces of Dynamics 365 for Customer Service
  • Learn how to optimize Dynamics 365 for Customer Service to improve your customer relations

Prerequisites

None