Manage your Dynamics 365 Customer Engagement apps data

Functional Consultant
Dynamics 365
Microsoft Power Platform
Customer Service

Every Microsoft Dynamics 365 user will access all the functionality and data included on their solution through a client. This module focuses on the pros and cons of every client and best practices when deploying these clients.

Learning objectives

In this module, you will:

  • Examine data duplication
  • Import data
  • Export data
  • Perform a bulk data delete


A working knowledge of Dynamics 365.