Manage your Dynamics 365 Customer Engagement apps data

Intermediate
Functional Consultant
Dynamics 365
Power Platform
Customer Service

Important

Dynamics 365 licensing is changing. Microsoft Learn content may reflect either the updated branding or earlier branding during our period of transition. For more information about these licensing changes, seeĀ Dynamics 365 Licensing Update.

Every Microsoft Dynamics 365 user will access all the functionality and data included on their solution through a client. This module focuses on the pros and cons of every client and best practices when deploying these clients.

In this module, you will:

  • Examine data duplication
  • Import data
  • Export data
  • Perform a bulk data delete

Prerequisites

A working knowledge of Dynamics 365.