Manage your Dynamics 365 Customer Engagement apps data

Functional Consultant
Dynamics 365
Power Platform
Customer Service


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Every Microsoft Dynamics 365 user will access all the functionality and data included on their solution through a client. This module focuses on the pros and cons of every client and best practices when deploying these clients.

In this module, you will:

  • Examine data duplication
  • Import data
  • Export data
  • Perform a bulk data delete


A working knowledge of Dynamics 365.