AI business school for financial services

Beginner
Intermediate
Functional Consultant
Business User
Azure
Dynamics 365
Microsoft 365

Decision-makers in financial services have considerations that are particular to their industry to help them realize the true transformational impact of AI in the enterprise. It is critical to understand the components of a strategy that will help the financial services sector create business value with AI.

Prerequisites

None

Modules in this learning path

AI has the capacity to empower the whole world to achieve more. From empowering technical development teams to mobilizing an entire organization to unlock the true potential of AI, enterprises need to think strategically about AI – and they need to start today.

To realize the true transformational impact of AI in financial services, decision-makers must consider the special factors that apply only to their industry. To create real business value, a comprehensive understanding of all the strategic components is required.

A successful AI strategy must consider cultural issues as well as business issues. Becoming an AI-ready organization requires a fundamental transformation in how you do things, how employees relate to each other, what skills they have, and what processes and principles guide your behaviors. This unit is designed to help you understand which are the key elements that make a culture AI-ready and proposes a framework to drive that change in your organization.

This module is designed for finance and affiliated business decision-makers to illustrate the impact of making strategic decisions with AI. The goal is to enable you to think about AI transformation holistically, with a focus on the cultural changes necessary to make AI transformation successful.

A successful AI strategy in marketing must consider cultural issues as well as business issues. The goal of this module is to enable you to think about AI transformation holistically, with a focus on the cultural changes necessary to make AI transformation successful.

A successful AI strategy in sales must consider cultural issues, as well as business issues. The goal of this module is to enable you to think about AI transformation holistically, with a focus on the cultural changes necessary to make AI transformation successful.

A successful AI strategy in customer service must consider cultural issues, as well as business issues. The goal of this module is to enable you to think about AI transformation holistically, with a focus on the cultural changes necessary to make AI transformation successful.

At Microsoft, we’ve recognized six principles that we believe should guide AI development and use fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability. For us, these principles are the cornerstone of a responsible and trustworthy approach to AI, especially as intelligent technology becomes more prevalent in the products and services we use every day. We recognize that every individual, company, and region will have their own beliefs and standards that should be reflected in their AI journey. We want to share our perspective as you consider developing your own guiding principles.

This module provides a high-level overview of the primary concepts of AI and the technologies behind it. We then dive into how Microsoft is turning the latest advancements in AI into tools, products, and services that can be leveraged by organizations.

This module is a starting point for business decision makers who want to understand how Microsoft is creating products, services, and solutions to help organizations leverage Artificial Intelligence (AI). We’ll also help you understand how these technologies relate to business problems.