Learn the business value of Microsoft Dynamics 365 and Power Platform

Beginner
Business User
Dynamics 365
Power Platform

Are you interested in learning about business applications? Perhaps you don’t know where to begin with Microsoft Dynamics 365 and Power Platform applications? Learn how the power of business applications can help transform your business.

Prerequisites

None

Modules in this learning path

Microsoft Business Applications helps companies unleash their potential by breaking down data silos to connect customers, products, people, and operations.

Digital transformation is a business innovation fueled by the explosion of the cloud, artificial intelligence (AI), and the Internet of things (IoT), providing organizations with new ways to understand, manage, and transform their business.

Microsoft Catalyst helps organizations build, plan, and execute business-transformation strategies. Microsoft Catalyst is an envisioning and planning engagement that delivers business-altering transformation plans using the power and breadth of Dynamics 365 and the Microsoft cloud.

Dynamics 365 Customer Insights enables every organization to unify disparate data from transactional, observational, or behavioral sources, to gain a single view of customers and derive intelligent insights that drive key business processes.

Dynamics 365 Sales automates sales tasks and streamlines the collection, analysis, and distribution of sales data. It also enables smarter selling by allowing users to take advantage of data-driven technologies to understand customer needs.

Dynamics 365 Marketing is a marketing automation application that personalizes buyer experiences to build more rewarding business relationships. It helps businesses create seamless experiences that increase lead generation, strengthen marketing capabilities, and expand sales opportunities.

Dynamics 365 Customer Service empowers companies to deliver end-to-end, self-assisted, and onsite service across channels. This module explores the Dynamics 365 Customer Service application and introduces important product features, benefits, and a customer case study.

Dynamics 365 Field Service provides adaptive, integrated solutions to common field problems and helps businesses move from reactive to proactive field service. This module shows application features, benefits, and case studies.

Dynamics 365 Finance allows businesses to automate and modernize their global financial operations, providing real-time performance monitoring and the ability to make data-driven decisions to drive business growth and predict future outcomes.

Microsoft Dynamics 365 Supply Chain Management is a modern business application that provides manufacturers, distributors, and retailers with the real-time visibility and intelligence they need to move from reactive to proactive operations.

Dynamics 365 Commerce is for companies that need to deliver unified commerce across all channels. It encompasses sales, mobility, intelligence, and productivity to help retailers and employees achieve more in a cloud-first, mobile-first world.

Dynamics 365 Human Resources balances operational excellence, organizational agility, and the employee experience to create a workplace where people and the business thrive. HR professionals can become more strategic with connected data and processes.

Built and optimized for small and midsize businesses, Dynamics 365 Business Central offers an end-to-end solution for financial data, sales, service, and operations. Pair it with Microsoft 365 and Power Platform for an integrated experience.

Microsoft Power Platform enables you to create custom solutions with familiar, intuitive technology. Learn how Power Platform supports faster data collection, surfaces real-time insights, and empowers users to make informed, actionable decisions.