Learn the business value of Microsoft Dynamics 365 and the Power Platform

Beginner
Business User
Dynamics 365
Power Platform

Are you interested in learning about business applications? Perhaps you don’t know where to begin with Microsoft Dynamics 365 and Power Platform applications? Learn how the power of business applications can help transform your business.

Prerequisites

None

Modules in this learning path

Microsoft Business Applications helps companies unleash their potential by breaking down data silos to connect customers, products, people, and operations.

Digital transformation is a business innovation fueled by the explosion of the cloud, artificial intelligence (AI), and the internet of things (IoT). and allows organizations with new ways to understand and transform their business.

Microsoft Catalyst helps organizations build, plan, and execute business-transformation strategies. Microsoft Catalyst is an envisioning and planning engagement that delivers business-altering transformation plans using the power and breadth of Dynamics 365 and the Microsoft cloud.

This module covers Microsoft Dynamics 365 applications and the Microsoft Power Platform, the digital feedback loop, and Microsoft business applications differentiators.

Dynamics 365 Sales automates sales tasks and streamlines the collection, analysis, and distribution of sales data. It also enables smarter selling by allowing users to take advantage of data-driven technologies to understand customer needs.

Dynamics 365 Marketing is for businesses that need a marketing automation application that helps turn prospects into business relationships. It helps businesses generate quality leads, integrate sales and marketing operations, and act on buyer insights.

Dynamics 365 Customer Service empowers companies to deliver end-to-end, self-assisted, and onsite service across channels. This module explores the Dynamics 365 Customer Service application and introduces important product features, benefits, and a customer case study.

Dynamics 365 Field Service provides adaptive, integrated solutions to common field problems and helps businesses move from reactive to proactive field service. This module shows application features, benefits, and case studies.

Dynamics 365 Finance allows businesses to automate and modernize their global financial operations, providing real-time performance monitoring and the ability to make data-driven decisions to drive business growth and predict future outcomes.

Microsoft Dynamics 365 Supply Chain Management is a modern business application that provides manufacturers, distributors, and retailers with the real-time visibility and intelligence they need to move from reactive to proactive operations.

Dynamics 365 Retail is for companies that need to deliver unified commerce across all channels. It encompasses sales, mobility, intelligence, and productivity to help retailers and employees achieve more in a cloud-first, mobile-first world.

Dynamics 365 Talent helps organizations hire the right people faster and helps ensure success over the employee lifecycle. In this module, you’ll see the application's features and benefits and examples of the application in action.

Built and optimized for small and midsize businesses, Dynamics 365 Business Central offers an end-to-end solution for financial data, sales, service, and operations. Pair it with Microsoft 365 and Power Platform for an integrated experience.

Microsoft Power Platform enables you to create custom solutions with familiar, intuitive technology. Learn how Power Platform supports faster data collection, surfaces real-time insights, and empowers users to make informed, actionable decisions.

In this module, we review the Microsoft approach to AI for business. We also explore Dynamics 365 solutions that provide business insights through AI.