Remove device from Company Portal for Android

Remove an enrolled device so that it's no longer managed by your organization. After you remove the device:

  • The device loses access to your organization's internal apps and websites.
  • The device no longer appears in Company Portal.
  • You can't install apps from Company Portal.
  • Any settings that were changed on your device when you added it (for example, disabling the camera or requiring a certain password length) no longer apply.
  • If your device was set up just so you can receive work emails, your device won't appear in the Company Portal anymore.

Note

You can't unenroll or remove your corporate-owned device from the Microsoft Intune app. The device was enrolled during initial device setup and must be enrolled to access your organization's resources.

Remove device in Company Portal app

  1. Sign in to Company Portal.

  2. Select Devices and then select the device you want to remove.

    Screenshot of Company Portal app, highlighting a device called "My Android".

  3. Select the menu > Remove Device.

    Screenshot of Company Portal app, highlighting the menu button and "Remove Device" option.

  4. Select OK to finish removing your device.

    Screenshot of Company Portal app, "Remove this device?" confirmation, highlighting the "OK" option.

Disable Company Portal device management

Another way to remove your device from Intune is to disable the Company Portal app. After you disable the app, you can uninstall it. If you're planning to disable the app temporarily, be aware that you'll need to re-enroll your device when you're ready to use the app again.

  1. Sign in to Company Portal.

  2. Tap the main menu.

    Screenshot of Company Portal app, highlighting the menu button.

  3. Tap Remove Company Portal.

    Screenshot of Company Portal app, highlighting "Remove Company Portal" option in menu.

  4. Tap OK to remove Company Portal and unenroll the device you're on.

    Screenshot of Company Portal app,"Remove Company Portal?" confirmation, highlightin the "OK" option.

Uninstall the Company Portal app

Company Portal is a device management app and can't be uninstalled until you remove your device from it. Once that's done, tap and hold the Company Portal app icon until you see Uninstall. Tap Uninstall to remove the app.

Alternatively, you can go to Settings > Apps > Company Portal > Uninstall.

Remove the Company Portal app as a device administrator

As a last resort, you can remove your device and uninstall the app by removing Company Portal as device administrator.

For example, if you declined the Microsoft terms of use while initially trying to sign in to the Company Portal app, all subsequent sign-in attempts will be blocked. These steps will help you bypass the Company Portal to remove your device from management.

The actual names of each setting might vary on your Android device.

Option 1:

  1. Select Settings > Security > Additional Security Settings > Device Administrators.
  2. Clear the Company Portal selection.

Option 2:

  1. Select Settings > Lock screen and security > Other security settings > Device admin apps.
  2. Clear the Company Portal selection.

Remove data collected by the Company Portal app

To remove all data that the Company Portal app for Android stores on your device:

  • Clear app data by tapping Applications > [name of app] > Clear data.
  • Delete the following folder: \storage\internal storage\Android\data\com.microsoft.windowsintune.companyportal.

Effects of removing required apps

If you have a company-owned device, your organization might require that Company Portal be on your device at all times. If you uninstall it, you could lose access to protected company resources such as email, apps, Wi-Fi, or VPN, until the app is reinstalled. For more information about installing, updating, or removing required apps, see Add apps to Microsoft Intune.

Next steps

Still need help? Contact your company support. For contact information, check the Company Portal website.