Transition a Microsoft 365 Business CSP subscription

If you have a Microsoft 365 Business Preview CSP subscription, follow this guide to find out how you can transition your existing preview subscription to Microsoft 365 Business GA (general availability).

How to transition a preview subscription to GA

  1. Log in to Partner Center.
  2. From the dashboard, select Customers, and then find and select the company name.

    The subscriptions for the company will be listed.

    Customer's subscriptions in Partner Center

  3. In the company's Subscriptions page, select Add subscription.

  4. In the New subscription page, select Small business and then select Microsoft 365 Business from the list.
  5. Add the number of licenses and then select Next: Review to review the subscription and then select Submit.

    Review the new subscription to Microsoft 365 Business

    The License-based subscriptions will show Microsoft 365 Business Preview and Microsoft 365 Business. You'll need to suspend the Preview subscription next.

  6. Select Microsoft 365 Business Preview.

  7. In the Microsoft 365 Business Preview page, select Suspended to suspend the Preview subscription.

    Suspend the Microsoft 365 Business Preview subscription

  8. Select Submit to confirm.

    In the Subscriptions page, confirm that the Microsoft 365 Business Preview status shows Suspended.

    Confirm the Preview subscription status is suspended

  9. Optionally, you can also validate the license agreement. To do this, follow these steps:

    1. Select Users and licenses from the company's Subscriptions page.
    2. From the Users and licenses page, select a user.
    3. In the user's page, check the Assign licenses section and confirm that it shows Microsoft 365 Business.

      Confirm the Microsoft 365 Business license is assigned to the user

Impact to customers and users during and after transition

There is no impact to customers and users during transition and post transition.

Impact to customers who don't transition

The following table summarizes the impact to customers who don't transition from a Microsoft 365 Business Preview subscription to a Microsoft 365 Business subscription.

T-0 to T+30 T+30 to T+60 T+60 to T+120 Beyond T+120
State In grace period Expired Disabled Deprovisioned
Service impacts
Microsoft 365 Business admin portal No impact to functionality No impact to functionality Can add/delete users, purchase subscriptions.
Cannot assign/revoke licenses.
Customer's subscription and all data is deleted. Admin can manage other paid subscriptions.
Office apps No end user impact No end user impact Office enters reduced functionality mode.
Users can view files only.
Office enters reduced functionality mode.
Users can view files only.
Cloud services (SharePoint Online, Exchange Online, Skype, Teams, and more) No end user impact No end user impact End users and admins have no access to data in the cloud. Customer's subscription and all data are deleted.
EM+S components No admin impact
No end user impact
No admin impact
No end user impact
Capability will cease to be enforced.
See Mobile device impacts upon subscription expiration and Windows 10 PC impacts upon subscription expiration for more info.
Capability will cease to be enforced.
See Mobile device impacts upon subscription expiration and Windows 10 PC impacts upon subscription expiration for more info.
Windows 10 Business No admin impact
No end user impact
No admin impact
No end user impact
Capability will cease to be enforced.
See Mobile device impacts upon subscription expiration and Windows 10 PC impacts upon subscription expiration for more info.
Capability will cease to be enforced.
See Mobile device impacts upon subscription expiration and Windows 10 PC impacts upon subscription expiration for more info.
Azure AD login to a Windows 10 PC No admin impact
No end user impact
No admin impact
No end user impact
No admin impact
No end user impact
Once the tenant is deleted, a user can log in with local credentials only. Re-image the device if there are no local credentials.

Mobile device impacts upon subscription expiration

The followint table summarizes the impact to the app management policies on mobile devices.

Fully licensed experience T+60 days post expiration
Delete work files from an inactive device Work files are removed after selected days Work files remain on the user's personal devices
Force users to save all work files to OneDrive for Business Work files can only be saved to OneDrive for Business Work files can be saved anywhere
Encrypt work files Work files are encrypted Work files are no longer encrypted.
Security policies are removed and Office data on apps is removed.
Require PIN or fingerprint to access Office apps Restricted access to apps No app-level access restriction
Reset PIN when login fails Restricted access to apps No app-level access restriction
Require users to sign in again after Office apps have been idle Sign-in required No sign-in required to access apps
Deny access to work files on jailbroken or rooted devices Work files cannot be accessed on jailbroken/rooted devices Work files can be accessed on jailbroken/rooted devices
Allow users to copy content from Office apps to Personal apps Copy/paste restricted to apps available as part of Microsoft 365 Business subscription Copy/paste available to all apps

Windows 10 PC impacts upon subscription expiration

The following table summarizes the impact to the Windows 10 device configuration policies.

Fully licensed experience T+60 days post expiration
Help protect PCs from threats using Windows Defender Turn on/off is outside of user control User may turn on/off Windows Defender on the Windows 10 PC
Help protect PCs from web-based threats in Microsoft Edge PC protection in Microsoft Edge User may turn on/off PC protection in Microsoft Edge
Turn off device screen when idle Admin defines screen timeout interval policy Screen timeout can be configured by end user
Allow users to download apps from Microsoft Store Admin defines if a user can download apps from Microsoft Store User can download apps from Microsoft Store anytime
Allow users to access Cortana Admin defines policy on user access to Cortana User devices to turn on/off Cortana
Allow users to receive tips and advertisements from Microsoft Admin defines policy on user receive tips and advertisements from Microsoft User may turn on/off tips and advertisements from Microsoft
Allow users to copy content from Office apps into personal apps Admin defines policy to keep Windows 10 devices up-to-date Users can decide when to update Windows