Notifications in Microsoft Store for Business and Education

Applies to:

• Windows 10

Important

• The retirement of Microsoft Store for Business and Microsoft Store for Education has been postponed. We will update this notice when a new retirement date is announced. You can continue to use the current capabilities of free apps until that time. For more information about this change, see Update to Intune integration with the Microsoft Store on Windows and FAQ: Supporting Microsoft Store experiences on managed devices.
• In April 2023 the Microsoft Store for Business tab was removed from Microsoft Store apps on Windows 10 and Windows 11 PCs. An interaction with existing MDM and GPO policies may lead to customers seeing errors when accessing the Microsoft Store app. For more information see Microsoft Store for Business tab removed.

Microsoft Store for Business and Microsoft Store for Education use a set of notifications to alert admins if there is an issue or outage with Microsoft Store.

Notifications for admins

Store area	Notification message	Customer impact
General	We're on it. Something happened on our end with the Store. Waiting a bit might help.	You might be unable to sign in. There might be an intermittent Microsoft Entra outage.
Manage	We're on it. Something happened on our end with management for apps and software. We're working to fix the problem.	You might be unable to manage inventory, including viewing inventory, distributing apps, assigning licenses, or viewing and managing order history.
Shop	We're on it. Something happened on our end with purchasing. We're working to fix the problem.	Shop might not be available. You might not be able to purchase new, or additional licenses.
Private store	We're on it. Something happened on our end with your organization's private store. People in your organization can't download apps right now. We're working to fix the problem.	People in your organization might not be able to view the private store, or get apps.
Acquisition and licensing	We're on it. People in your org might not be able to install or use certain apps. We're working to fix the problem.	People in your org might not be able to claim a license from your private store.
Partner	We're on it. Something happened on our end with Find a Partner. We're working to fix the problem.	You might not be able to search for a partner.