Getting started with admin training for Microsoft Teams

Use the training resources to educate yourself about Teams, teach others or run workshops. Check back here often for new content.

       
a hand and an upward arrow. Start your rollout here document with a list View Teams features by platform
a video play button. View best practice and how-to videos in the Coffee in the Cloud channel on YouTube person with a wrench Teams Chalk Talks: learn best practices and practical guidance around popular Teams scenarios

Key training offerings and courses

     
Teams essentials for IT - Microsoft Mechanics "Teams for IT" video series shows you – the admin – how to roll out, configure, and manage Teams. Support remote workers using Microsoft Teams - Get the guidance you need – including links to training – to support your users who are working from home. Manage Team collaboration for IT - Learn how to use Teams to facilitate teamwork and communication within your org across applications and devices.
Service Adoption Specialist certification - The Microsoft Service Adoption Specialist certification course features Teams. Learn how to drive adoption of Microsoft services in your org. Introduction to teamwork in Microsoft 365 - The Microsoft Service Adoption Specialist Certification course features Teams. Learn how to drive adoption of Microsoft services in your org. Microsoft 365 Certified: Teamwork Administrator Associate - Microsoft 365 Teamwork Administrators configure, deploy, and manage Microsoft 365 or Office 365 workloads, such as SharePoint (online, on-premises, and hybrid), OneDrive, and Teams.

Technical training

Module Video PowerPoint deck
Microsoft Mechanics - Teams Essentials for IT YouTube channel Video: Teams Essentials for IT (10:13 min)
Video: Deploy & Configure Teams - Intro (8:22 min)
Video: Security and Compliance (12:42 min)
Video: Teams Controls for Security and Compliance (10:54 min)
Foundations - Core Components Video Deck
Windows Desktop Client Video Deck
Governance, management, and Lifecycle Video Deck
Security & Compliance Video Deck
Call Quality Overview Video Deck
Meetings introduction Video Deck
Media - Why meetings are simple Video Deck
Media - Media flow Video Deck
Dynamic emergency calling Video Deck
Live Events Video Deck
Phone System introduction Video Deck
Direct Routing Video 1: Planning for Direct Routing in Teams
Video 2: Configuring and Managing Direct Routing in Teams
Video 3: Migrating to Direct Routing in Teams
Deck
Upgrade from Skype for Business to Teams Video 1: Introduction to Upgrade
Video 2: Plan your upgrade
Video 3: Coexistence and Interoperability
Video 4: Administrator experience
Deck

Teams Rooms Foundations for IT & AV Pros

The following table contains links to comprehensive video training, with accompanying PowerPoint decks (in PDF format), on Microsoft Teams Rooms.

Module Video PowerPoint deck (PDF)
Module 1: Introduction to Microsoft Teams Rooms (18:29 min) Video Deck
Module 2: Microsoft Teams Networking (34:10 min) Video Deck
Module 3: Choosing the right device for the right space (18:45 min) Video Deck
Module 4: Deploying Microsoft Teams Rooms (56:36 min) Video Deck
Module 5: Configuring and starting Microsoft Teams Rooms (32:27 min) Video Deck
Module 6: Managing Microsoft Teams Rooms, Part 1 (18:31 min) Video Deck
Module 7: Managing Microsoft Teams Rooms, Part 2 (41:06 min) Video Deck
Module 8: Microsoft Teams Rooms--Tips, tricks, and troubleshooting (18:14 min) Video Deck
One-touch Join Instructions Deck

Teams Android devices

The following table contains links to comprehensive training, with PowerPoint decks (in PDF format), on Microsoft Teams Android Devices that includes Teams Displays, Teams Phones, Teams Rooms for Android, and Teams Panels.

Module PowerPoint deck (PDF)
Module 1: Introduction to Microsoft Teams Android devices Deck
Module 2: Planning Microsoft Teams Android devices Deck
Module 3: Features of Microsoft Teams Android Devices Deck
Module 4: Managing Microsoft Teams Android Devices Deck
Module 5: Microsoft Teams Android Devices - Troubleshooting Deck

Interactive guides

Title Abstract Link to the Guide
Identity, Access management & Threat Protection for Teams Learn how to use Microsoft admin centers and PowerShell to configure access and identity policies and Enable Office 365 Advanced Threat Protection for Teams Teams security guide
Data Loss Prevention (DLP) Policies for Microsoft Teams Learn how to add Microsoft Teams to an existing DLP policy, and how create a new policy, whether based on a template or fully customized to your organization's data protection needs. Teams DLP guide
Managing Compliance in Teams Use the Microsoft 365 Security, Microsoft 365 Compliance, and Microsoft Teams admin centers, as well as Windows PowerShell to manage and configure an Office 365 organization's Microsoft Teams policies and settings. Managing compliance in Teams guide
Teams Advisor: Deploying chats, teams, channels and apps in Microsoft Teams Learn how to use Teams advisor to assess your environment and build a plan for deploying chats, teams, channels, and apps. Teams Advisor guide
Streamlining Teams administration with PowerShell and dynamic groups Convert an Office 365 group from static membership to dynamic and use Windows PowerShell to assign a new App permission policy to all members. Streamlining Teams administration guide
Managing Teams and Guest Access in the Microsoft Teams admin center Learn how to configure and manage Microsoft Teams and guest access for your organization. Managing Teams and guest access guide
Configure Teams Phone System: Auto Attendant & Call Queue Step through the process of creating and deploying a Call Queue and Auto Attendant as part of Microsoft Teams calling using the Microsoft Teams admin center. Configure Teams phone system guide
Configure Direct Routing: connecting SBCs and voice routing Use Microsoft Teams Phone System Direct Routing to integrate with your existing telephony infrastructure. Configure direct routing guide
Configure Governance in Microsoft Teams Learn how to create a Teams messaging retention policy for your organization and how to archive, delete, and restore individual Teams Configure governance in Microsoft Teams guide
Configuring and deploying Microsoft Teams meetings Step through the process of deploying the meetings workload for Microsoft Teams. Configuring and deploying Microsoft Teams meetings guide
Configure Audio Conferencing for Microsoft Teams Discover the capabilities of Audio Conferencing in Teams and learn how to assign conference bridges and dial-in phone numbers. Configuring audio conferencing for Microsoft Teams guide
Configuring Microsoft Teams for Firstline Workers Learn how to configure and deploy the right Microsoft Teams environment for your Firstline Workforce. Configuring Microsoft Teams for Firstline Workers guide
Identity for the frontline workforce: Empower IT, managers, and frontline workers Learn how to integrate Microsoft Teams with existing HR systems, configure lightweight delegated identity management, and configure simplified sign-in and seamless transitions for those using shared devices. Frontline worker identity guide
Deploying Microsoft Teams Rooms Learn how to create and configure an account to use with Microsoft Teams Rooms and manage the device in Microsoft Teams admin center. Deploying Microsoft Teams Rooms
Working with Teams Certified Android Devices Learn how to manage and upgrade Microsoft Teams Phones, Microsoft Teams Displays, Microsoft Teams Rooms, and Microsoft Teams Panels. Working with Microsoft Teams Certified Android Devices

Quick start guides

Tutorials