Single sign-on (SSO) support for bots

Single sign-on authentication in Azure Active Directory (AAD) minimizes the number of times users need to enter their sign-in credentials by silently refreshing the authentication token. If users agree to use your app, they need not provide consent again on another device and can sign in automatically. The flow is similar to that of Microsoft Teams tab SSO support, however, the difference is in the protocol for how a bot requests tokens and receives responses.


OAuth 2.0 is an open standard for authentication and authorization used by AAD and many other identity providers. A basic understanding of OAuth 2.0 is a prerequisite for working with authentication in Teams.

Bot SSO at runtime

Bot SSO at runtime diagram

Complete the following steps to get authentication and bot application tokens:

  1. The bot sends a message with an OAuthCard that contains the tokenExchangeResource property. It tells Teams to obtain an authentication token for the bot application. The user receives messages at all the active user endpoints.


    • A user can have more than one active endpoint at a time.
    • The bot token is received from every active user endpoint.
    • The app must be installed in personal scope for SSO support.
  2. If the current user is using your bot application for the first time, a request prompt appears to request the user to do one of the following:

    • Provide consent, if required.
    • Handle step-up authentication, such as two-factor authentication.
  3. Teams requests the bot application token from the AAD endpoint for the current user.

  4. AAD sends the bot application token to the Teams application.

  5. Teams sends the token to the bot as part of the value object returned by the invoke activity with the name sign-in/tokenExchange.

  6. The parsed token in the bot application provides the required information, such as the user's email address.

Develop an SSO Teams bot

Complete the following steps to develop an SSO Teams bot:

  1. Register your app through the AAD portal.
  2. Update your Teams application manifest for your bot.
  3. Add the code to request and receive a bot token.

Register your app through the AAD portal

The steps to register your app through the AAD portal are similar to the tab SSO flow. Complete the following steps to register your app:

  1. Register a new application in the Azure Active Directory – App Registrations portal.

  2. Select New Registration. The Register an application page appears.

  3. In the Register an application page, enter the following values:

    1. Enter a Name for your app.

    2. Choose the Supported account types, select single tenant or multitenant account type.


      The users are not asked for consent and are granted access tokens right away, if the AAD app is registered in the same tenant where they are making an authentication request in Teams. However, the users must provide consent to the permissions, if the AAD app is registered in a different tenant.

    3. Choose Register.

  4. On the overview page, copy and save the Application (client) ID. You need it later when updating your Teams application manifest.

  5. Under Manage, select Expose an API.


    • If you are building a standalone bot, enter the Application ID URI as api://botid-{YourBotId}. Here YourBotId is your AAD application ID.
    • If you are building an app with a bot and a tab, enter the Application ID URI as api://{YourBotId}.
  6. Select the permissions that your application needs for the AAD endpoint and, optionally, for Microsoft Graph.

  7. Grant permissions for Teams desktop, web, and mobile applications.

  8. Select Add a scope.

  9. In the panel that opens, add a client app by entering access_as_user as the Scope name.


    The "access_as_user" scope used to add a client app is for "Administrators and users".

    You must be aware of the following important restrictions:

    • Only user-level Microsoft Graph API permissions, such as email, profile, offline_access, and OpenId are supported. If you need access to other Microsoft Graph scopes, such as User.Read or Mail.Read, see Get an access token with Graph permissions.
    • Your application's domain name must be same as the domain name that you have registered for your AAD application.
    • Multiple domains per app are currently not supported.
    • Applications that use the domain are not supported because it is common and may be a security risk.

Update the Azure portal with the OAuth connection

Complete the following steps to update the Azure portal with the OAuth connection:

  1. In the Azure portal, go to App registrations.

  2. Go to API Permissions. Select Add a permission > Microsoft Graph > Delegated permissions, then add the following permissions from Microsoft Graph API:

    • User.Read (enabled by default)
    • email
    • offline_access
    • OpenId
    • profile
  3. In the Azure portal, go to AzureBot

  4. Select Configuration on the left pane.

  5. Select Add OAuth Connection Settings.

    SSOBotHandle2 view

  6. Perform the following steps to complete the New Connection Setting form:


    Implicit grant may be required in the AAD application.

    1. Enter a Name in the New Connection Setting page. This is the name that is referred to inside the settings of your bot service code in step 5 of Bot SSO at runtime.
    2. From the Service Provider drop-down, select Azure Active Directory v2.
    3. Enter the client credentials, such as Client id and Client secret for the AAD application.
    4. For the Token Exchange URL, use the scope value defined in Update your Teams application manifest for your bot. The Token Exchange URL indicates to the SDK that this AAD application is configured for SSO.
    5. In the Tenant ID box, enter common.
    6. Add all the Scopes configured when specifying permissions to downstream APIs for your AAD application. With the Client id and Client secret provided, the token store exchanges the token for a graph token with defined permissions.
    7. Select Save.

    VuSSOBotConnection setting view

Update your Teams application manifest for your bot

If the application contains a standalone bot, then use the following code to add new properties to the Teams application manifest:

            "id": "00000000-0000-0000-0000-000000000000",
            "resource": "api://botid-00000000-0000-0000-0000-000000000000"

If the application contains a bot and a tab, then use the following code to add new properties to the Teams application manifest:

            "id": "00000000-0000-0000-0000-000000000000",
            "resource": "api://"

webApplicationInfo is the parent of the following elements:

  • id - The client ID of the application. This is the application ID that you obtained as part of registering the application with AAD. Do not share this Application ID with multiple Teams apps. Create a new AAD app for each application manifest that uses webApplicationInfo.
  • resource - The domain and subdomain of your application. This is the same URI, including the api:// protocol that you registered when creating your scope in Register your app through the AAD portal. You must not include the access_as_user path in your resource. The domain part of this URI must match the domain and subdomains used in the URLs of your Teams application manifest.

Add the code to request and receive a bot token

Request a bot token

The request to get the token is a normal POST message request using the existing message schema. It is included in the attachments of an OAuthCard. The schema for the OAuthCard class is defined in Microsoft Bot Schema 4.0 and it is similar to a sign-in card. Teams treats this request as a silent token acquisition if the TokenExchangeResource property is populated on the card. For the Teams channel, only the Id property, which uniquely identifies a token request, is honored.


The Microsoft Bot Framework OAuthPrompt or the MultiProviderAuthDialog is supported for SSO authentication.

If the user is using the application for the first time and user consent is required, the following dialog box appears to continue with the consent experience:

Consent dialog box

When the user selects Continue, the following events occur:

  • If the bot defines a sign-in button, the sign in flow for bots is triggered similar to the sign in flow from an OAuth card button in a message stream. The developer must decide which permissions require user's consent. This approach is recommended if you require a token with permissions beyond openId. For example, if you want to exchange the token for graph resources.

  • If the bot is not providing a sign-in button on the OAuth card, user consent is required for a minimal set of permissions. This token is useful for basic authentication and to get the user's email address.

C# token request without a sign-in button
    var attachment = new Attachment
                Content = new OAuthCard
                    TokenExchangeResource = new TokenExchangeResource
                        Id = requestId
                ContentType = OAuthCard.ContentType,
            var activity = MessageFactory.Attachment(attachment);

            // NOTE: This activity needs to be sent in the 1:1 conversation between the bot and the user. 
            // If the bot supports group and channel scope, this code should be updated to send the request to the 1:1 chat. 

       await turnContext.SendActivityAsync(activity, cancellationToken);

Receive the bot token

The response with the token is sent through an invoke activity with the same schema as other invoke activities that the bots receive today. The only difference is the invoke name, sign-in/tokenExchange and the value field. The value field contains the Id, a string of the initial request to get the token and the token field, a string value including the token.


You might receive multiple responses for a given request if the user has multiple active endpoints. You must deduplicate the responses with the token.

C# code to handle the invoke activity
    protected override async Task<InvokeResponse> OnInvokeActivityAsync
    (ITurnContext<IInvokeActivity> turnContext, CancellationToken cancellationToken)
                    if (turnContext.Activity.Name == SignInConstants.TokenExchangeOperationName && turnContext.Activity.ChannelId == Channels.Msteams)
                        await OnTokenResponseEventAsync(turnContext, cancellationToken);
                        return new InvokeResponse() { Status = 200 };
                        return await base.OnInvokeActivityAsync(turnContext, cancellationToken);
                catch (InvokeResponseException e)
                    return e.CreateInvokeResponse();

The turnContext.activity.value is of type TokenExchangeInvokeRequest and contains the token that can be further used by your bot. You must store the tokens for performance reasons and refresh them.

Token exchange failure

In case of token exchange failure, use the following code:

    "status": "<response code>", 
        "id":"<unique Id>", 
        "connectionName": "<connection Name on the bot (from the OAuth card)>", 
        "failureDetail": "<failure reason if status code is not 200, null otherwise>" 

To understand what the bot does when the token exchange fails to trigger a consent prompt, see the following steps:


No user action is required to be taken as the bot takes the actions when the token exchange fails.

  1. The client starts a conversation with the bot triggering an OAuth scenario.

  2. The bot sends back an OAuth card to the client.

  3. The client intercepts the OAuth card before displaying it to the user and checks if it contains a TokenExchangeResource property.

  4. If the property exists, the client sends a TokenExchangeInvokeRequest to the bot. The client must have an exchangeable token for the user, which must be an Azure AD v2 token and whose audience must be the same as TokenExchangeResource.Uri property. The client sends an invoke activity to the bot with the following code:

        "type": "Invoke",
        "name": "signin/tokenExchange",
            "id": "<any unique Id>",
            "connectionName": "<connection Name on the skill bot (from the OAuth card)>",
            "token": "<exchangeable token>"
  5. The bot processes the TokenExchangeInvokeRequest and returns a TokenExchangeInvokeResponse back to the client. The client must wait till it receives the TokenExchangeInvokeResponse.

        "status": "<response code>",
            "id":"<unique Id>",
            "connectionName": "<connection Name on the skill bot (from the OAuth card)>",
            "failureDetail": "<failure reason if status code is not 200, null otherwise>"
  6. If the TokenExchangeInvokeResponse has a status of 200, then the client does not show the OAuth card. See the normal flow image. For any other status or if the TokenExchangeInvokeResponse is not received, then the client shows the OAuth card to the user. See the fallback flow image. This ensures that the SSO flow falls back to normal OAuthCard flow in case of any errors or unmet dependencies like user consent.

Update the auth sample

Open Teams auth sample and then complete the following steps to update it:

  1. Update the TeamsBot to handle the deduping of the incoming request by including the following code:

        protected override async Task OnSignInInvokeAsync(ITurnContext<IInvokeActivity> turnContext, CancellationToken cancellationToken)
                await Dialog.RunAsync(turnContext, ConversationState.CreateProperty<DialogState>(nameof(DialogState)), cancellationToken);
        protected override async Task OnTokenResponseEventAsync(ITurnContext<IEventActivity> turnContext, CancellationToken cancellationToken)
                await Dialog.RunAsync(turnContext, ConversationState.CreateProperty<DialogState>(nameof(DialogState)), cancellationToken);
  2. Update appsettings.json to include the botId, password, and the connection name defined in Update the Azure portal with the OAuth connection.

  3. Update the manifest and ensure that is in the valid domains list. For more information, see Teams auth sample.

  4. Zip the manifest with the profile images and install it in Teams.

Code sample

Sample name Description .NET
Bot framework SDK Sample for using the bot framework SDK. View