User presence in Teams

Presence is part of a user’s profile in Microsoft Teams (and throughout Office 365) – and indicates the user’s current availability and status to other users in the organization. By default, anyone in your organization using Teams can see – in nearly real time – whether or not other users are available online.

Presence states in Teams

The user presence states available in Teams are:

User configured App configured
Solid green chek mark, indicating Presence Available Available Solid green chek mark, indicating Presence Available Available
Open green chek mark, indicating available oof Available, Out of Office
Solid red circle, indicating Busy Busy Solid red circle, indicating Busy Busy
Solid red circle, indicating Busy in a call In a call
Solid red circle, indicating Busy in a meeting In a meeting
Open red circle, indicating busy oof In a call, out of office
Red circle with white line, indicating Do Not disturb Do not disturb
Red circle with white line, indicating Presenting Presenting
Yellow clock icon, indicating away Away Yellow clock icon, indicating away Away
Yellow clock icon, indicating away Away Last Seen time
Yellow clock icon, indicating away, be right back Be right back
Yellow clock icon, indicating away, off work Off Work
Gray circle with x, indicating Offline Offline
Open gray circle, indicating status unknown Status unknown
Open red circle with diagonal line, indicating blocked Blocked
Purple circle with arrow, indicating Out of office Out of Office

Users can manually set their current presence state to some options, and their state gets reflected to all other users. Additional user presence details are also automatically updated based on user activity (such as Available or Away), Outlook calendar states (such as In a meeting), or Teams app states (In a call, Presenting), to states that are indented in the list.

There is a 15 minute inactivity timeout, after which your users' current presence state will be reset to Away.

Users can specify who can break through (contact them overriding a Do Not Disturb setting). These settings are available in-app.

Admin settings in Teams compared to Skype for Business

The following admin settings Skype for Business are different in Teams:

  • In Teams, presence sharing is always enabled for users in the organization. Privacy (deciding who can see presence) configuration is not available in Teams.
  • Presence sharing with everyone (including Federated services) is always enabled for users in Teams. Their contact list (if they had one in Skype for Business) is visible under Chat > Contacts or under Calls > Contacts.
  • Client Do Not Disturb and Breakthrough features are always enabled for users in Teams.
  • Calendar (includes out of office and other calendar information) integration is always enabled for users in Teams if integrated with Outlook.
  • The Last seen or Away since (if in a dual environment with Skype for Business) indicator is always enabled for users in Teams.

Note

The ability of a Teams admin to customize these settings is not currently supported.

Coexistence with Skype for Business

See Coexistence with Skype for Business for details on how Teams presence functions when coexisting with Skype for Business.