Microsoft Teams usage report

The Teams usage report in the Microsoft Teams admin center gives you an overview of the usage activity in Teams, including the number of active users and channels, so you can quickly see how many users across your organization are using Teams to communicate and collaborate. You can view usage information for teams, including the number of active users and channels, guests, and messages in each team.

View the usage report

  1. In the left navigation of the Microsoft Teams admin center, click Analytics & reports > Usage reports. On the View reports tab, under Report, select Teams usage.

  2. Under Date range, select a range, and then click Run report.

    Screenshot of the Teams usage report in the Teams admin center with callouts

Interpret the report

Callout Description
1 The Teams usage activity report can be viewed for trends over the last 7 days, 30 or 90 days.
2 Each report has a date for when this report was generated. The reports usually reflect a 24 to 48 hour latency from time of activity.
3
  • The X axis on the chart is the selected date range for the report.
  • The Y axis is the count of active items or activity.
Hover over the dot representing an item or activity on a given date to see the number of instances of that item or activity on that given date.
4 You can filter what you see on the chart by clicking an item in the legend. For example, click Total active users, Teams & Channels active users, Active channels, or Messages to see only the info related to each one. Changing this selection doesn’t change the information in the table.
5 The table gives you a breakdown of usage by team.
  • Team name is the display name of the team. You can click the team name to go to the team's settings page in the Microsoft Teams admin center.
  • Privacy refers to whether the team is a private team or public team.
  • Active users is the number of active users in the team in the specified time period.
  • Guests is the number of guests in the team in the specified time period.
  • Active channels is the number of channels that have at least one active user in the specified time period.
  • Post Messages is the number of all the post messages in channels in the specified time period.
  • Reply messages is the number of all the reply messages in channels in the specified time period.
  • Meetings organized is the number of scheduled and ad hoc meetings a user organized during the specified time period.
  • Urgent messages is the number of all the urgent messages in the specified time period.
  • Reactions is the number of all the reactions to messages in the specified time period.
  • Mentions is the number of all the mentions used in messages in the specified time period.
  • Channel messages is the number of unique messages that the team's users posted in a team chats during the specified time period.
Note that if a user account no longer exists in Azure AD, the user name is displayed as "--" in the table.

To see the information that you want in the table, make sure to add the columns to the table.
6 Select Edit columns to add or remove columns in the table.
7 You can export the report to a CSV file for offline analysis. Click Export to Excel, and then on the Downloads tab, click Download to download the report when it's ready.

Screenshot of the Downloads tab showing exported reports to download

Definitions

The Teams reports show data for active users and active channels. For example, if a user in your organization isn't active in Teams during the date range that you specified for a report, data for that user isn't included in that report.

Item Definition
Active user Measures the number of unique users who perform an action in Teams during the specified date range.
Active channel Measures the number of channels of a team in which users perform an action during the specified date range.