Add-ins for Outlook Mobile

Add-ins now work on Outlook Mobile, using the same APIs available for other Outlook endpoints. If you've built an add-in for Outlook already, it's easy to get it working on Outlook Mobile.

Outlook mobile add-ins are supported on all Microsoft 365 business accounts and Outlook.com accounts. However, support is not currently available on Gmail accounts.

An example task pane in Outlook on iOS

Screenshot of a task pane in Outlook on iOS.


An example task pane in Outlook on Android

Screenshot of a task pane in Outlook on Android.

What's different on mobile?

What makes a good scenario for mobile add-ins?

Remember that the average Outlook session length on a phone is much shorter than on a PC. That means your add-in must be fast, and the scenario must allow the user to get in, get out, and get on with their email workflow.

Here are examples of scenarios that make sense in Outlook Mobile.

  • The add-in brings valuable information into Outlook, helping users triage their email and respond appropriately. Example: a CRM add-in that lets the user see customer information and share appropriate information.

  • The add-in adds value to the user's email content by saving the information to a tracking, collaboration, or similar system. Example: an add-in that lets users turn emails into task items for project tracking, or help tickets for a support team.

An example user interaction to create a Trello card from an email message on iOS

Animated GIF showing user interaction with an Outlook Mobile add-in on iOS.


An example user interaction to create a Trello card from an email message on Android

Animated GIF showing user interaction with an Outlook Mobile add-in on Android.

Testing your add-ins on mobile

To test an add-in on Outlook Mobile, first sideload an add-in to a Microsoft 365 or Outlook.com account on the web, Windows, or Mac. Make sure your manifest is properly formatted to contain MobileFormFactor or it won't load in your Outlook client on mobile.

After your add-in is working, make sure to test it on different screen sizes, including phones and tablets. You should make sure it meets accessibility guidelines for contrast, font size, and color, as well as being usable with a screen reader such as VoiceOver on iOS or TalkBack on Android.

Troubleshooting on mobile can be hard since you may not have the tools you're used to. However, one option for troubleshooting on iOS is to use Fiddler (check out this tutorial on using it with an iOS device).

Note

Modern Outlook on the web on iPhone and Android smartphones is no longer required or available for testing Outlook add-ins. Additionally, add-ins aren't supported in Outlook on Android, on iOS, and modern mobile web with on-premises Exchange accounts. Certain iOS devices still support add-ins when using on-premises Exchange accounts with classic Outlook on the web. For information about supported devices, see Requirements for running Office Add-ins.

Next steps

Learn how to: