Update, unpublish, and view metrics in the Seller Dashboard

After you submit your solution to the Seller Dashboard, you might want to update them or remove (unpublish) them from AppSource listings. You can also delete your submissions from the Seller Dashboard. You can use metrics in the Seller Dashboard to evaluate how your solutions are performing.

Update your submission

You can edit your saved draft and approved submissions in the Seller Dashboard. You cannot edit an item that has a pending approval status. Approved items that you edit go through the approval process again.

To update your submission

  1. Sign in to the Seller Dashboard with your Microsoft account.

  2. On the Manage tab, select the item that you want to edit.

  3. On the summary page, if you want to edit a draft item, select EDIT DRAFT. If you're editing an approved item, select EDIT LISTING.

    Note

    If you edit an approved item and submit it, it goes through the approval process again.

  4. In the Edit App Wizard, make the changes that you want.

  5. Select SAVE AS DRAFT if you are not ready to submit, or select SUBMIT FOR APPROVAL to submit your item.

Unpublish your submission from AppSource listings

When you unpublish a submission, the system removes it from AppSource listings within a few days.

To unpublish your submission

  1. Sign in to the Seller Dashboard with your Microsoft account.

  2. On the Manage tab, select the item that you want to unpublish.

  3. On the add-in summary page, select UNPUBLISH.

Delete your submission from the Seller Dashboard

You can delete draft submissions or items that you have unpublished. You cannot delete submissions that are published in a store or that are pending approval.

To delete your submission

  1. Sign in to the Seller Dashboard with your Microsoft account.

  2. On the Manage tab, select the item that you want to delete.

  3. On the summary page, select DELETE.

  4. To confirm the deletion, select YES, DELETE THIS APP.

View metrics

After your submission is approved and listed in AppSource, you can view up to four weeks of data for it on the Metrics page in the Seller Dashboard, including:

  • Browser hits - The number of times your listing has been viewed in AppSource.

  • Downloads - The number of times the solution has been downloaded from AppSource.

  • Trial downloads - The number of times the solution has been acquired for free from AppSource.

  • Trial conversions - The number of times a customer who acquired a trial made a purchase.

  • Purchased seats - The number of seats that have been purchased.

  • Purchased site licenses - The number of site licenses that have been purchased.

For SharePoint Add-ins installed on SharePoint 2013, the metrics page also shows the following usage information:

Note

If the SharePoint Add-in is installed on-premises, the app or add-in usage information is not available.

  • Installs - The number of install attempts.

  • Launches - The number of times the app or add-in was started.

  • Daily unique users The sum of daily unique users during the time period of the graph you are viewing.

  • Uninstalls - The number of uninstall attempts.

  • Failed installs - The number of failed installs, including retries.

  • Runtime errors - The number of errors that SharePoint and the app or add-in logged, including errors logged through the LogCustomAppError and LogCustomRemoteAppError APIs.

  • Failed upgrades - The number of failed upgrades, including retries.

To view metrics

  1. Sign in to the Seller Dashboard with your Microsoft account.

  2. Select the Metrics tab.

  3. Select an item to view the metrics for that item.

To view the sales that your solutions generated on a per country (or region) per currency basis

  1. Sign in to the Seller Dashboard with your Microsoft account.

  2. Select the Metrics tab.

  3. Select View sales and tax data to open the Sales report.

    Important

    This report displays only the total transaction revenue. It does not take into account taxes withheld, bank charges, currency conversion charges, or the share of the revenue from your add-in that is paid to Microsoft.

See also