Contact support for Japan

Find another country or region.

Phone number

0120 996 680 (Office 365 Enterprise)

0120 628 860 (Other Plans)

Hours

Billing Support:

Japanese: Mon-Fri 9:00-17:00

(Closed on weekends and public holidays)

English: Mon-Fri 9:00-17:00

(Closed on weekends and public holidays)

Technical Support:

Office 365 Enterprise:

Japanese: 24 hours a day, 7 days a week

English: 24 hours a day, 7 days a week

Other Plans:

Telephone technical support is available from 9:00-17:30 on weekdays. For high severity issues, technical support is available 24 hours a day, 7 days a week.

Alternative Phone Number:

Local call charges apply

03 4332 5493 (Office 365 Enterprise)

03 4332 6257 (Other Plans)