OneDrive for Business Service Description

OneDrive is online storage space in the cloud that's provided for individual licensed users in an organization. Use it to help protect work files and access them across multiple devices. OneDrive lets you share files and collaborate on documents, and sync files to your computer. Learn more about OneDrive features, functionality, and pricing

OneDrive is included in Microsoft 365 and Office 365 plans, in SharePoint Online plans, and can also be purchased as a standalone plan.

To compare plans, see Compare Office 365 for Business plans and Compare OneDrive for Business plans.

Note

OneDrive for Business standalone plans include Office for the web.

System requirements

To review the requirements for the OneDrive sync client and mobile app, see OneDrive system requirements.

About sync

Anyone whose plan includes OneDrive can use the OneDrive sync client unless their IT department explicitly disables it. To install the latest sync client, go to the OneDrive download page. To learn more about the sync client, see Sync files with the OneDrive sync client in Windows.

Storage space per user

2 GB

  • Office 365 Enterprise F1

1 TB

  • Office 365 Business Essentials
  • Office 365 Business
  • Office 365 Business Premium
  • Office 365 ProPlus
  • Office 365 Enterprise E1
  • Office 365 Government G1
  • Office 365 Nonprofit Business Essentials
  • Office 365 Nonprofit Business Premium
  • Office 365 Nonprofit E1
  • OneDrive for Business Plan 1
  • SharePoint Online Plan 1
  • Microsoft 365 Business

Beyond 1 TB, to unlimited

1 TB per user for subscriptions with fewer than 5 users. For subscriptions with 5 or more users (can be any combination of qualifying plans), Microsoft will initially provide 1 TB per user, which admins can increase to up to 5 TB per user. (To learn how, see Set the default storage space for OneDrive users.) To request additional storage, admins must contact Microsoft support.

  • Office 365 Enterprise E3
  • Office 365 Enterprise E5
  • Office 365 A1
  • Office 365 A3
  • Office 365 A5
  • Office 365 US Government G3
  • Office 365 US Government G5
  • Office 365 Nonprofit E3
  • Office 365 Nonprofit E5
  • OneDrive for Business Plan 2
  • SharePoint Online Plan 2
  • Microsoft 365 Enterprise E3
  • Microsoft 365 Enterprise E5
  • Microsoft 365 A3
  • Microsoft 365 A5
  • Microsoft 365 US Government G3
  • Microsoft 365 US Government G5
  • Microsoft 365 E3 for nonprofit
  • Microsoft 365 E5 for nonprofit

Note

You must assign at least one license to a user before you can increase the default OneDrive storage space.

When you need cloud storage for individual users beyond the initial 5 TB, admins can open a case with Microsoft technical support to request it. Additional cloud storage will be granted as follows:

  • When a user has filled their 5 TB of OneDrive storage to at least 90% capacity, Microsoft will increase your default storage space in OneDrive to up to 25 TB per user (admins may set a lower per user limit if they want to).

  • For any user that reaches at least 90% capacity of their 25 TB of OneDrive storage, additional cloud storage will be provided as 25 TB SharePoint team sites to individual users. This additional storage is provided to the organization by way of credit.

To see the storage space and usage for an individual user, go to Manage storage in the OneDrive sync client. To see how much storage users across the organization are using, go to the OneDrive usage report in the Microsoft 365 admin center.

Supported uses

OneDrive storage is provisioned on a per user basis and is designed to serve the needs of individual users.

Storage of data other than an individual user's work files, including system back-ups and departmental and organizational level data, is not supported, nor is the assignment of a per user license to a bot, department, or other non-human entity. SharePoint is the best solution for more advanced content management and collaboration, including storing and managing files, communications, and intranet sites across a team or organization.

OneDrive limits

To learn about file and sync limits, see SharePoint Online limits and Invalid file names and file types.

For plans that include unlimited cloud storage for individual users, note that limits may apply on non-storage features.