"Invalid provider specified" when using an Office 2016 application to access Office 365 resources


Consider the following scenario:

  • You’re running one of the following Office 2016 applications as an administrator in Windows 10:

    • Access 2016
    • Excel 2016
    • Outlook 2016
    • PowerPoint 2016
    • Project 2016
    • Publisher 2016
    • Visio Professional 2016
    • Visio Standard 2016
    • Word 2016
  • You try to use one of these applications to access Office 365 resources such as SharePoint Online or Exchange Online.

  • After you enter your Office 365 account information, you receive the following error message:

    Invalid provider specified.


To work around this issue, don't run Office 2016 as an administrator in Windows 10.


This is a known issue. We're working to address this issue and will post more information in this article when it becomes available.

Still need help? Go to Microsoft Community.