Entity extraction with custom entities
|Enabled for||Public preview||General availability|
|Admins, makers, or analysts, automatically||-||Dec 2, 2019|
In addition to prebuilt system entities, an author can create custom entities to recognize and use in conversations.
For example, an author can define a list of supported payment types as: "Visa, Mastercard, Discover, American Express, PayPal"
The bot will be able to recognize responses, such as “I have an American Express card” and will be able to route the conversation correctly.