Hand off to a generic live-chat provider
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
|Enabled for||Public preview||General availability|
|Admins, makers, or analysts, automatically||-||Mar 2020|
In the 2019 release wave 2, IT admins can configure a hand-off from Power Virtual Agents to other live chat engagement hubs using an interface and sample code.