Customizable bot behavior when no topic is triggered


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Enabled for Public preview General availability
Admins, makers, or analysts, automatically - This feature is released. Apr 1, 2020

Feature details

When a topic can't be matched or triggered based on what the user types, bot authors will be able to customize how the bot behaves (such as what it says or what actions it should take) by using a dedicated system topic.

See also

Configure the system fallback topic in Power Virtual Agents (docs)