What's new and planned for Power Virtual Agents

Important

This content is archived and is not being updated. For the latest documentation, go to Power Virtual Agents overview. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

This topic lists features that are planned to release from October 2021 through March 2022. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.

For a list of the next wave's release plans, go to 2022 release wave 1 plan.

In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.

This check mark ( ) shows which features have been released for public preview or early access and for public preview, early access, and general availability.

Bot configuration

Configure bots to suit the individual needs of an organization and to provide further extensibility with other services and features.

Feature Enabled for Public preview General availability
Share bots with colleagues using security groups Users by admins, makers, or analysts - Oct 15, 2021
Connect bots to phone call interactions with Dynamics 365 Customer Service Users by admins, makers, or analysts - Nov 1, 2021
Mention and interact with bots directly in a team’s channel in Microsoft Teams Admins, makers, marketers, or analysts, automatically - Jan 11, 2022
Use Power Virtual Agents bots as skills with Bot Framework Admins, makers, marketers, or analysts, automatically - Jan 11, 2022

Core authoring

Use the Power Virtual Agents conversational editor to construct your dialogs with rich content, variables, and powerful entity types.

Feature Enabled for Public preview General availability
Notify Microsoft Teams users about updates to their queries Admins, makers, marketers, or analysts, automatically Oct 26, 2021 -
Use regular expressions (regex) in your bots Admins, makers, marketers, or analysts, automatically - Oct 1, 2021
Pass and return variables to subtopics Admins, makers, marketers, or analysts, automatically - Oct 28, 2021
Add comments to enable better collaboration Admins, makers, marketers, or analysts, automatically Oct 31, 2021 Feb 16, 2022
Refresh Power Automate flows in topics without needing to remove them Admins, makers, marketers, or analysts, automatically - Mar 2022

Description of Enabled for column values:

  • Users, automatically: These features include changes to the user experience and are enabled automatically.

  • Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.

  • Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.

For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.