Clear the server-side cache for a portal

As a portal administrator, you can clear the server-side cache for the entire portal so that updated data from Microsoft Dataverse is immediately reflected on the portal. Updates from Dataverse are communicated to the portal in asynchronous mode, so there might be a lag between the time data is updated in Dataverse and the time that updated data appears on the portal. To eliminate this delay—for example, when it interferes with portal configuration—you can force the portal to refresh its cache immediately.


Steps to clear portal server-side cache

To clear the server-side cache:

  1. Sign in to the portal as an administrator.

  2. Navigate to the URL as follows: <portal_path>/_services/about.

  3. Select Clear Cache.

The server-side cache is deleted, and data is reloaded from Dataverse.

Clear the portal cache

Configuration entity caching in portals with capacity-based licenses

Capacity based portals have more options on <portal_path>/_services/about:

Clear portal cache with capacity-based license

To learn more about the differences between Power Apps portals and portal add-ons, read Power Apps portal FAQ.

Portal metadata is stored in entities called configuration entities. If you change configuration entities using the Unified Interface application, you must select Clear config to clear the configuration cache for changes to reflect in your Portal.

List of configuration entities refreshed when you clear config

Clearing the server-side configuration cache for a portal includes refreshing the data from the following configuration entities:

Configuration entities:
adx_contentaccesslevel adx_redirect adx_webpage_tag
adx_contentsnippet adx_setting adx_webpageaccesscontrolrule
adx_entityform adx_shortcut adx_webpageaccesscontrolrule_webrole
adx_entityformmetadata adx_sitemarker adx_webpagehistory
adx_entitylist adx_sitesetting adx_webpagelog
adx_entitypermission_webrole adx_webfile adx_webrole_systemuser
adx_externalidentity adx_webfilelog adx_website
adx_pagealert adx_webform adx_website_list
adx_pagenotification adx_webformmetadata adx_website_sponsor
adx_pagetag adx_webformsession adx_websiteaccess
adx_pagetag_webpage adx_webformstep adx_websiteaccess_webrole
adx_pagetemplate adx_weblink adx_websitebinding
adx_portallanguage adx_weblinkset adx_websitelanguage
adx_publishingstate adx_webnotificationentity adx_webtemplate
adx_publishingstatetransitionrule adx_webnotificationurl adx_urlhistory
adx_publishingstatetransitionrule_webrole adx_webpage adx_entitypermission

Caching changes for portals with version 9.2.6.x or later

Power Apps portals with version 9.2.6.x or later benefit from improved caching functionality to increase consistency and reliability as follows.


  • No change to SLA for cache refresh (data transfer between Dataverse and portal) mentioned earlier in this article.
  • Data changes done using portals will reflect immediately in Dataverse and portals.
  • No change to clear server-side cache functionality. You can continue to use this functionality to clear server cache immediately.


1. Can I change the cache refresh duration from 15 minutes to a lesser duration?
No. SLA for cache refresh remains 15 minutes. Any changes from Dataverse will reflect on portals within 15 minutes.

2. I'm using plugins or workflows to update data in other entities and need these data changes to reflect immediately on my portal.
This design approach isn't recommended. Except the primary record where the create or update action is triggered, data reflection from Dataverse to portals is never guaranteed to be immediate.

3. Is there any difference in caching between capacity-based portals and add-on portals?

4. How long does it take for changes to reflect from portals to Dataverse?
Immediately, as long as the update changes a primary record and isn't based on indirect changes to data using plugins or workflows.