Create a portal in an environment containing customer engagement apps

If you select an environment that contains customer engagement apps (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Service Automation), you can create the portals mentioned in Portal templates.

Note

To create a portal in an environment containing customer engagement apps:

  1. Sign in to Power Apps.

  2. Select Create on the left pane and enter portal in the Search templates field to display all Dynamics 365 portal templates.

    Dynamics 365 portal templates

  3. Select the required portal template.

  4. In the create portal window, enter a name for the portal and address for the website, and select a language from the drop-down list. When you're done, select Create. The creation process is same as described in the Create a Dataverse starter portal section.

Note

  • If you have purchased an older portal add-on, and want to provision a portal using the add-on, you must go to the Dynamics 365 Administration Center page. More information: Provision a portal using the older portal add-on
  • If you have provisioned a portal using the older portal add-on, you can still customize and manage it from make.powerapps.com.
  • Provisioning portals from make.powerapps.com does not consume the older portal add-ons. Also, these portals are not listed under the Applications tab on the Dynamics 365 Administration Center page.
  • A Dataverse starter portal cannot be created from the Dynamics 365 Administration Center page.
  • To disable portal creation in a tenant, see Control portal creation in a tenant.
  • When you create a portal, a few solutions are installed and sample data is imported.

Next steps

Manage a portal

See also

Common problems and resolutions while creating a portal
Control portal creation in a tenant
Microsoft Learn: Administer Power Apps portals

Note

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