Using This Guide

This guide is intended to serve as a part of the Microsoft® Solution Accelerator for Business Desktop Deployment (BDD) to guide a specialist team through BDD 2007 for Windows Vista™ and the 2007 Microsoft Office system deployment tasks and checkpoints. The goal is to ensure that the deployment is managed as a specific initiative of the specialist team within the scope of a larger deployment project. The objective is to have the decisions that the Deployment feature team makes within this initiative align with the overall project goals and have the deliverables well integrated into the total migration project.

Note   In this document, Windows applies to both the Microsoft Windows® XP and the Windows Vista operating systems unless otherwise noted.

Because this guide contains only guidance on building the appropriate teams, milestones, and high-level tasks in the deployment process, review the guides listed in Table 1 for more information about deployment in the environment.

Table 1. Deployment Guidance in BDD 2007

Guide

This guide offers assistance to help

Deployment Feature Team Guide

Organize the teams within the organization. The guide also provides a high-level overview of the Zero Touch Installation (ZTI) and Lite Touch Installation (LTI) deployment processes.

Zero Touch Installation Guide

Install ZTI in the environment. The guide also includes information about how ZTI works (including flowcharts) as well as troubleshooting information.

Lite Touch Installation Guide

Install LTI in the environment. The guide also includes information about how LTI works (including flowcharts) as well as troubleshooting information.

Deployment Configuration Guide

Further customize the configuration files used in ZTI and LTI. This guide also provides generic configuration guidance and a technical reference for configuration settings.

Deployment Configuration Samples Guide

Identify deployment scenarios and the corresponding configuration settings for ZTI and LTI. The sample configuration files in this guide can be used as a starting point for the configuration in the environment.

Computer Imaging System Feature Team Guide

Create the operating system images that are used during the ZTI and LTI deployment processes. This guide describes the process for creating deployment images by using Deployment Workbench.

On This Page

Setting Up the Team Setting Up the Team
Communication Communication
Additional Guidance on the MSF Team Model Additional Guidance on the MSF Team Model

Setting Up the Team

The specialist team responsible for ensuring the success of the test effort is the Deployment feature team. A feature team is a cross-organizational team responsible for solving a defined problem. Within the BDD 2007 project, the Deployment feature team is one of several feature teams that work with a project management team to accomplish specific tasks. The Deployment feature team can be involved with the BDD 2007 project as early as the Envisioning Phase and is involved throughout the Deploying Phase.

Feature teams are an important component of the Microsoft Solutions Framework (MSF) Team Model. The ability to split a large and complex project into smaller sets of related tasks allows work to be performed in parallel on many tasks, with the application of specialized expertise where needed. A great advantage of this approach is an enhanced ability to manage large projects by executing many tasks simultaneously.

For the approach to work, however, it is vitally important that the teams synchronize their efforts and maintain active communication among themselves and the project management team. This is particularly important during complex projects, when a feature team may focus on its portion of the project to the exclusion of the role it plays in the overall project.

Communication

Key to successful project implementation is the team’s ability to cooperate and communicate both internally with its own members and externally with other feature or function teams within the project and project stakeholders.

Within the team, each role is considered to have equal importance, even though the roles may vary. Important team decisions are characterized by joint decision-making. For communication across teams and between individual feature teams and the project management team (defined as the lead team in this document), the process is more formal, with well-defined pathways. This formality does not prevent informal communication among the teams (in fact, informal interaction is encouraged), but it does ensure that important communications are well documented, occur at the right levels, and are directed to the appropriate team members.

An important consideration for feature teams is communicating with the project stakeholders, which typically include various entities within the customer organization. To avoid confusion, incomplete or conflicting messages, or misunderstood expectations, it is important that the product manager on the lead team act as the official project voice to the stakeholders. In this way, management is always aware of the state of the customer relationship and customer satisfaction in the deployment process is enhanced.

Additional Guidance on the MSF Team Model

For additional guidance on the MSF Team Model, see the white paper, “MSF Team Model,” at http://www.microsoft.com/technet/itsolutions/msf/default.mspx. Additional information about the Microsoft Operations Framework (MOF) is available at http://www.microsoft.com/mof.

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