Shipping Method Not Currently Available

When you run the Total pipeline, you may receive an error that indicates "The selected shipping method is not currently available. Please choose another shipping method." This error occurs if you have not specified a shipping method for one or more line items in the order form. You specify the shipping method on a LineItem object by setting its ShippingMethodId property to a GUID that represents the shipping method for that line item.

Two error messages encountered in the Orders Web service relate to the configuration of the presentation information. Presentation information file names are specified in the Web.config file. Presentation information files are expected to be located in the Web service's VROOT folder. Error code 4308 "Orders presentation information was not configured in the configuration file" indicates an incomplete configuration file was referenced. Completing the file will resolve this error. Error code 4309 "None of the presentation information files specified in configuration file were marked as default" indicates that a default file needs to be set.

See Also

Other Resources

Commerce Server 2009 R2 Troubleshooting