ReleaseToQueueRequest Class

Applies To: Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM Online

Contains the data that is needed to assign a queue item back to the queue owner so others can pick it.

Namespace: Microsoft.Crm.Sdk.Messages
Assembly: Microsoft.Crm.Sdk.Proxy (in Microsoft.Crm.Sdk.Proxy.dll)


<DataContractAttribute(Namespace:="")> _
Public NotInheritable Class ReleaseToQueueRequest
    Inherits OrganizationRequest
public sealed class ReleaseToQueueRequest : OrganizationRequest


Message Availability


This message was added with CRM 2013 Service Pack 1 (on-premises) and CRM Online Spring ‘14. This message can only be used in an upgraded organization when enhanced service capabilities are enabled by installing product updates. More information:Detect enhanced service capabilities available with product updates

This message works regardless whether the caller is connected to the server or offline.


Pass an instance of this class to the Execute method, which returns an instance of the ReleaseToQueueResponse class.

Privileges and Access Rights

To perform this action, the caller must have privileges on the QueueItem entity and access rights on the specified record in the QueueItemId property. For a complete list of the required privileges, see ReleaseToQueue message privileges.

Inheritance Hierarchy


Thread Safety

Any public static (Shared in Visual Basic) members of this type are thread safe. Any instance members are not guaranteed to be thread safe.


Development Platforms

Windows Server 2008, Windows Server 2012, Windows 7 (All Versions), Windows 8 (All Versions)

Target Platforms

Windows Server 2008, ,Windows Server 2012, ,Windows 7 (All Versions),

Change History

See Also


ReleaseToQueueRequest Members
Microsoft.Crm.Sdk.Messages Namespace

Other Resources

ReleaseToQueue message privileges
QueueItem Entity Messages and Methods
QueueItem Entity Privileges
QueueItem Entity Messages and Methods

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