Microsoft Dynamics 365 system requirements and required technologies
Applies To: Dynamics 365 (on-premises), Dynamics CRM 2016
This Dynamics 365 (on-premises) version requires the following software:
Microsoft Windows Server
A Microsoft Windows ServerActive Directory infrastructure
An Internet Information Services (IIS) website
Claims-based security token service (required for Internet-facing deployments)
Microsoft SQL Server
Microsoft SQL Server Reporting Services
Microsoft Exchange Server or access to a POP3-compliant email server (required for email tracking)
SharePoint Server (required for document management)
Supported device, Microsoft Dynamics 365 app, or web browser, such as later versions of Internet Explorer or the latest versions of Apple Safari, Google Chrome and Mozilla Firefox
Microsoft Office for Microsoft Dynamics 365 for Outlook and other Office integration features
For detailed hardware and software requirements or specific product versions and service pack levels that are supported, see the links in “In this Section” later in this topic.
Typically, Microsoft Dynamics 365 applications support the latest version and service pack (SP) for all required components, such as Windows Server, Microsoft SQL Server, and Microsoft Office. However, to fully support the latest version of a required component, you should apply the latest update for Microsoft Dynamics 365.
The optional and dependent products listed here that have reached their mainstream support end date may only receive full support with the Dynamics 365 application. Updates may not be made available if Microsoft determines the issue is caused by the expired product. For more information about product lifecycles, see Select a Product for Lifecycle Information.
Before you install Microsoft Dynamics 365, review the following topics, which provide detailed information about the products and technologies that are required or optional and supported configurations.
In This Section
Supported web browsers and mobile devices
Dynamics 365 for Outlook
What's new for administrators and customizers in Microsoft Dynamics 365
Planning your deployment of Microsoft Dynamics 365
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